It Manufacturing Relationship Manager

• Serve as the main IT interface for the Lessines Manufacturing Plant, a flagship site within Baxter’s global manufacturing network
• Translate global and regional manufacturing strategies into a clear technology roadmap for the site
• Understand key financial, operational, and performance drivers and ensure IT initiatives support these objectives
• Advocate for value‑driven digital solutions that enhance safety, quality, performance, and cost efficiency
• Define, own, and continuously evolve the manufacturing IT strategy and roadmap for the Lessines plant
• Balance global IT standardization with local manufacturing needs in a complex production environment
• Partner with IT delivery teams to prioritize initiatives, manage scope, and ensure reliable execution
• Actively promote the “art of the possible” by identifying how digital technologies can unlock manufacturing value
• Support operational teams by applying structured analysis and problem‑solving to critical technology and process issues
• Contribute to continuous improvement initiatives focused on quality, safety, productivity, and compliance
• Participate in audits and ensure IT solutions fully support GxP requirements
• Drive improvements through performance reviews, Gemba observations, and action follow‑up
• Be an active member of both the manufacturing leadership community and IT manufacturing network
• Act as a subject‑matter expert and trusted advisor on manufacturing‑related digital solutions
• Foster strong collaboration across manufacturing, quality, supply chain, and IT teams
• Build strong relationships across the plant while maintaining alignment with global IT stakeholders

• Bachelor’s degree in IT, Computer Science, Business Process Management, or a related field (or equivalent experience)
• Minimum 7 years of technical experience, including 5+ years in IT business partnership roles in manufacturing environment
• Strong experience in a regulated (GxP) manufacturing environment (Pharma, Biotech, Nutrition, or similar industries) preferred
• Solid understanding of large‑scale manufacturing operations and supporting digital ecosystems
• Proven ability to translate complex business needs into effective, scalable IT solutions
• Experience working in cross‑functional and multi‑stakeholder environments
• Strong analytical, organizational, and root‑cause analysis skills
• Excellent communication skills, able to engage both technical and non‑technical audiences
• French: Excellent proficiency (required)
• English: Professional working proficiency (intermediate level at minimum)
• Strategic mindset with a pragmatic, hands‑on approach
• Strong customer focus and collaborative leadership style
• Comfortable operating in a complex, high‑impact manufacturing environment
• Demonstrates integrity, adaptability, and a strong sense of accountability

Strong experience in a regulated (GxP) manufacturing environment (Pharma, Biotech, Nutrition, or similar industries)

• Paid Time Off
• Employee Heath & Well-Being Benefits
• Continuing Education/ Professional Development
• Support for Parents
• Employee Assistance Program