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Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~560 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. We are seeking an enthusiastic, collaborative, and highly motivated Hands-On IT Manager to join our company. The ideal candidate thrives in a fast-paced environment and welcomes new challenges every day. The IT Manager will report directly to the Director of Infrastructure Engineering and will be managing Optimove’s IT systems and will provide global IT support. In addition, they'll be responsible for implementing and enforcing information technology policies and tools per Optimove's standards and managing inventory and licensing.
Job Responsibility:
Support end users with patience and professionalism, ensuring a helpful and service-minded approach
Manage the IT staff globally
Manage the IT Budget
Manage information technology and computer systems, track, research, evaluate, and maintain hardware and software inventory
Maintain essential IT operations, including operating systems, asset management tools, applications, email systems, laptops, meeting rooms, software, and hardware
Design, develop, implement, and coordinate systems, policies, standards, and procedures
Handle business-critical IT tasks and systems administration
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Lead projects, methodologies, and key responsibilities within a larger business initiative
Requirements:
At least 3 years of hands-on experience in a global IT department, preferably in a lead role
Security-oriented and has a good understanding of security and compliance, like SOC2 and ISO27001
Proven experience with IDP, MDM, VPN, EDR, SaaS management, mail/web filtering, and cloud service providers
Solid understanding of protocols: DMARC, DKIM, SPF, TCP/IP, DNS, DHCP