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It Manager

United States, Lee · Job Posted May 11, 2026
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Job Description

We are looking for an experienced IT Manager to oversee daily technology operations and provide hands-on leadership for infrastructure, systems, and end-user support in Massachusetts. This contract position is ideal for someone who can balance strategic oversight with practical technical execution while maintaining a reliable and secure environment. The role will focus on strengthening core network and systems performance, supporting business continuity, and guiding configuration standards across the organization.

Job Responsibility

  • Lead the administration and ongoing improvement of the IT environment, including directory services, network infrastructure, and hardware assets
  • Manage user access, group policies, and security permissions within Active Directory to support operational efficiency and compliance
  • Oversee backup processes, recovery readiness, and data protection practices to help ensure business continuity
  • Support, maintain, and troubleshoot Cisco-based networking equipment, connectivity issues, and related infrastructure performance
  • Coordinate the setup, maintenance, and lifecycle management of desktops, laptops, servers, and other computer hardware
  • Establish and maintain configuration management practices to promote consistency, documentation, and system reliability
  • Provide technical guidance to users and internal stakeholders while resolving escalated infrastructure and systems issues
  • Monitor the health of critical systems and recommend improvements that enhance stability, security, and overall IT service delivery

Requirements

  • Experience managing IT operations in a leadership capacity, preferably in an IT Manager or IT Director-level role
  • Strong working knowledge of Active Directory administration, including user management and policy enforcement
  • Hands-on experience with backup technologies and disaster recovery planning
  • Proficiency supporting and troubleshooting Cisco technologies in a business environment
  • Solid understanding of computer hardware deployment, maintenance, and troubleshooting
  • Experience with configuration management processes and maintaining accurate technical documentation
  • Ability to manage multiple priorities, solve technical problems effectively, and communicate clearly with varied stakeholders

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

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