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IT Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Australia , Wolgan Valley

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

Job Responsibility:

  • Leads and operates Information Technology (IT) discipline for properties and managed offices in scope
  • Accountable for day-to-day hotel and company office IT operations
  • Provides support to operations leaders for owner relations and negotiations on IT matters
  • Accountable for new opening/acquisition construction oversight, countdown, and live operation
  • Executes property internet support
  • Works with direct manager on vendor management and product development for the assigned market
  • Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy
  • Strives to achieve balanced scorecard and goals
  • Monitors assigned company owned and managed offices to verify IT operations are running effectively
  • Meets with business point of contact of each property at least once every two months
  • Assists with the activation of all potential properties within the cluster
  • Owns IT vendor relationship for properties in scope
  • Participates in the Talent Acquisition process
  • Verifies induction program for new associates
  • Trains associate(s) to provide backup coverage
  • Performs LPA’s on a timely basis
  • Verifies effective communication, training, and execution of all talent development programs
  • Strives to remain informed on the most up to date knowledge regarding vendor activities
  • Notifies direct manager to verify owners have sufficient vendor choices
  • Where assigned, delivers pilot phase early review/completion/recommendation report
  • Maintains IT inventory for the assigned properties/offices
  • Manages cluster IT Agreements for assigned properties
  • Verifies cluster associates are treated appropriately
  • Verifies the execution and tracking of rollouts on a timely basis
  • Compiles, seeks approval, monitors, and strives to meet operating budgets
  • Verifies resources assigned to IT escalation and tracking processes are effective
  • Monitors flow of issue management
  • Implements cluster best practices
  • Implements cluster IT policies and procedures
  • Attends IT Education Calls
  • Verifies planning and accomplishment of technology disaster and contingency plan testing
  • Completes other reasonable duties as requested by leadership

Requirements:

  • Hotel or Hospitality Management education, awareness of global hospitality technology trends
  • Experience in assignments at international locations
  • Back of the house and guest facing operational and technical experience with hospitality management systems
  • Minimum 3 years in an Associate Supervisory role
  • OR Bachelor’s degree level or equivalent
  • Minimum 2 years project management experience
  • Proven negotiation skills

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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