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Our Client is current seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school’s ICT network. You will also collaborate with the Senior Management team to aid in the development of the school’s IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the Clients on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the client, this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts.
Job Responsibility:
Overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network
Collaborating with the Senior Management team to aid in the development of the school’s IT infrastructure and put in plans for projects
Ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability
Fostering effective communication between your school and the client
Managing the school’s network infrastructure and ICT based applications
Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups
Providing technical advice, training and support to staff to enable them to make effective use of systems
Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner
Line manage and take responsibility for the work of the ICT support staff
2nd/3rd line support
Enforcing and monitoring in line with school policies
Training of internal staff
Requirements:
Strong passion for IT
At least 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting
Exceptional understanding of the requirements and responsibilities of working within the school environment
Experience in upgrading a school IT Network system
Self-motivation
Excellent communication and interpersonal skills
Exceptional customer service skills
Ability to work both independently and as part of a team
Talent for problem-solving
Pro-active approach to identifying opportunities to enhance services