IT Manager

• Ordering, deploying, configuring and preparing new machines during onboarding
• securely wiping and reassigning devices during offboarding
• managing and maintaining company computers (Windows & macOS) while ensuring all devices comply with internal security and configuration policies
• overseeing centralised device management using Intune (Windows) and Kandji (Mac)
• managing Bitdefender GravityZone (EDR/XDR) policies, alerts, reporting, and compliance
• managing network devices, access controls, firewalls, VLANs, and monitoring tools
• contributing to cybersecurity initiatives, risk mitigation, and incident response in collaboration with our cybersecurity engineer
• managing user accounts and access rights across company SaaS tools such as Microsoft 365, Dashlane
• managing support requests following ITIL best practices: categorisation, prioritisation. and escalation
• overseeing the IT aspect of employee onboarding to facilitate a swift and seamless integration
• developing guides, processes, and documentation for recurring IT procedures
• organising training sessions on new tools, security hygiene, and best practices

• 5+ years of experience in IT management, system administration, or similar roles
• strong knowledge of Windows, macOS, and Linux environments
• expertise in centralised device management such as Intune, MDMs
• proficient with Google workspace, SaaS applications, SSO, and identity management
• good understanding of Active Directory, domain functionality, and user administration
• strong grasp of network protocols, network administration, and segmentation
• strong organisational and problem-solving skills
• fluent in English and French

Previous experience in a high-security or research-driven environment is considered an advantage