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Direct the planning and control of the IT department’s operating budget while administering software agreements, renewals, and external service providers
Manage core infrastructure across directory services, secure remote connectivity, switching, and firewall environments to maintain stable and secure operations
Supervise, coach, and support IT staff, fostering accountability, technical growth, and effective service delivery across the team
Advance the adoption of connected technologies throughout the business by identifying opportunities to improve integration, performance, and scalability
Prepare leadership updates that outline system health, security exposure, emerging risks, and recommended timelines for future improvements
Oversee backup administration and establish effective safeguards for business continuity, including recovery planning and failover readiness
Create and maintain technical documentation to support infrastructure enhancements, new deployments, and system modernization initiatives
Contribute hands-on automation and integration solutions using scripting tools to improve consistency, efficiency, and cross-system functionality
Requirements
At least 7 years of experience in enterprise IT environments, including 2 or more years leading technical teams
Demonstrated knowledge across cybersecurity, networking, systems integration, application support, and help desk operations
Strong experience supporting both on-premises systems and cloud-based infrastructure in a hybrid environment
Practical scripting and automation ability using PowerShell and Python
Solid understanding of Active Directory, VPN technologies, switches, firewalls, and broader network infrastructure components
Ability to manage competing priorities effectively and provide support outside standard business hours when necessary
Strong verbal and written communication skills for working with technical teams and executive stakeholders
Bachelor’s degree in Information Technology, Computer Science, or a related discipline