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IT Manager

United States, New York City Employment contract 150000.00 USD / Year · Job Posted May 26, 2026
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Job Description

The Information Technology Manager is accountable for the end-to-end technical delivery of all IT systems and solutions at 1440 Foods, owning the full lifecycle from requirements through deployment, ongoing operations, and continuous improvement across infrastructure, ERP, cybersecurity, and enterprise integrations. Reporting to the Director of Information Technology, this role combines deep technical execution with cross-functional coordination. The IT Manager ensures that all technology platforms are stable, performant, and aligned to business needs, working closely with internal teams, managed service providers, and technology vendors to drive quality outcomes. This is a hands-on delivery role requiring both architectural breadth and operational depth, with accountability for system availability, solution quality, and IT service performance across the organization.

Job Responsibility

  • Own the complete IT delivery lifecycle, requirements, design, development, testing (unit, SIT, regression), deployment, hypercare, and steady-state support, across all systems and platforms
  • Lead and coordinate cross-functional delivery teams, including internal IT staff and managed service providers
  • enforce quality gates, SLAs, and release standards
  • Maintain a prioritized, transparent project and change request backlog
  • ensure delivery status, risks, and blockers are communicated proactively to stakeholders
  • Drive continuous improvement in delivery processes, reducing rework, shortening cycle times, and improving first-time-right rates across all IT workstreams
  • Lead cross-functional initiatives spanning ERP (NetSuite), WMS, EDI, Planning (Atlas/John Galt), Power BI, and enterprise integrations
  • Oversee IT infrastructure across corporate, data center, and plant environments, ensuring availability, performance, capacity, and disaster recovery readiness
  • Maintain network architecture and OT/IT segmentation at manufacturing sites in alignment with Purdue Model best practices and security standards
  • Manage backup and business continuity plans across all critical systems
  • lead incident response for infrastructure-related outages and P1/P2 events
  • Drive proactive monitoring and alerting practices to minimize unplanned downtime
  • Own the organization’s cybersecurity posture end-to-end, managing tools across detection, prevention, and response functions
  • Lead vulnerability management programs, including scanning, remediation prioritization, and closure tracking across endpoints, networks, and applications
  • Ensure OT/IT security controls at manufacturing sites are maintained and regularly reviewed
  • Respond to and manage security incidents
  • conduct post-incident reviews and implement corrective actions
  • Serve as the primary technical owner for NetSuite ERP, governing configuration, customizations, integrations, role/permission management, and release quality
  • Manage the ERP change pipeline in partnership with external partners and internal stakeholders
  • track and prioritize change requests, defects, and enhancements
  • Oversee all enterprise integration points (EDI, SFTP, middleware) across supply chain, planning, and commercial partners
  • Lead requirements gathering and solution design with business users
  • produce functional specifications, test plans, and user acceptance documentation
  • Drive adoption of AI and automation capabilities across IT and business operations

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field required
  • advanced degree preferred
  • 7+ years of progressive IT experience with demonstrated accountability for technology delivery, operations, and system quality
  • Background in consumer goods, food & beverage, or manufacturing environments strongly preferred
  • Experience with ERP platforms (NetSuite preferred
  • SAP, Oracle, or Microsoft Dynamics considered)
  • Strong understanding of enterprise integration architecture (EDI, APIs, middleware platforms)
  • Cloud and infrastructure experience, including Azure, hybrid networking, and SaaS/PaaS environments
  • Working knowledge of DevOps and SDLC practices (CI/CD, version control, release management, testing frameworks)
  • Data and analytics literacy, including Power BI, data warehousing concepts, and SQL/SuiteQL
  • Cybersecurity fundamentals, including endpoint protection, vulnerability management, SIEM, and firewall administration
  • Familiarity with AI/automation platforms, including Microsoft Copilot and emerging LLM-based tools

What we offer

  • Competitive compensation and benefits package
  • Career development and growth opportunities

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