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As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May interfaces with vendors, owners, Executive Committee and property staff.
Job Responsibility:
Uses computers and computer systems to program, write software, set up functions, enter data, or process information
Monitors, ensures and manages the acquisition and maintenance of property based systems
Analyzes information, identifies current and potential problems and proposes solutions
Maintains, inspects and repairs equipment
Inspects and ensures the maintenance of the equipment or the environment
Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis
Manages IR activities to ensure the property infrastructure and applications systems are functional at all times
Ensures solutions are consistent with the client's needs and brand specific IR environment
Administers and maintains mail and email
Maintains inventories and manages IT hardware/software
Provides Internet support and maintenance
Provides cable management support
Generates systems communications for property users
Consults on specific application issues or hardware/software problems
Provides feedback to Lodging IR on application functional performance and system performance
Requirements:
BS/BA or equivalent work experience
2-4 years experience in like position
Previous experience in IR Global Field Services or Marriott Systems Support desirable
System-related professional certifications desired
Nice to have:
Previous experience in IR Global Field Services or Marriott Systems Support