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Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems administration
Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
Analyze processes, technologies, and vendors continually to find areas for improvement
Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they are offering the best possible service and value for business needs
Train employees to use software and hardware
troubleshoot issues and provide technical support when needed
Mentors, interviews, hires, trains, reviews, supervises, and discipline employees
Develop and execute disaster planning and maintain data backups
Developing and implementing IT policy and best practice guides for the organization
Managing and reporting on allocation of IT budget
Identifying opportunities for team training and skills advancement
Develop and implement policies related to network security, disaster recovery, and IT infrastructure
Analyze resource utilization and develop strategies to optimize performance
Establish, measure, and define IT goals and maintain an IT roadmap
Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company
Establish a security policy to protect company information and resources
Requirements:
Bachelor’s degree in IT, computer science, or a related field
A minimum of 5-7 years of experience in IT management