CrawlJobs Logo

IT Manager

planetrecruitment.co.uk Logo

PLANET RECRUITMENT SERVICES LTD

Location Icon

Location:
United Kingdom , Reading

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

50000.00 - 65000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Our client are a leading Managed Service Provider, CRM and Software Development company, and are currently seeking a highly skilled Technical Support Engineer to join our dedicated team. The ideal candidate will provide enterprise-level technical assistance and support to our customers, ensuring smooth operation of computer systems, software, and hardware. This role will be a full-time position based out of our Silchester office with around 60% of your time spent onsite at customer sites. (majority within a 50-mile radius of Silchester)

Job Responsibility:

  • Build a Team
  • Offer technical support to customers via phone, email, or in person
  • Provide routine onsite visits to customers, as well as also dealing with onsite escalations
  • End-to-end project delivery, providing solution implementation, project management and pre/post-project support
  • Ensure all projects are delivered and installed within the timescales set
  • Troubleshoot and resolve issues related to operating systems, software applications, and hardware components
  • Work across technologies in key areas, including Windows Server, Cloud (Azure & M365), Active Directory, Virtualization (Hyper-V and VMware), Exchange and IT Security & Networking
  • Assist with setting up and configuring computer systems
  • Conduct software troubleshooting and recommend solutions
  • Communicate effectively with customers to understand and address their technical concerns
  • Provide technical support where required (pre & post project)
  • Assisting other team members including communicating company strategies, team goals, project deadlines, identifying training needs and skill management
  • Carrying out site surveys and creating technical documentation
  • Collaborate with the IT support team on escalated more complex issues
  • Pre-sales support for Directors, communicating with new & existing customers
  • Proving a technical handover to the Service Desk

Requirements:

  • 5+ years proven experience in a customer facing technical support role within an established MSP
  • Excellent verbal and written communication and soft skills
  • Microsoft 365 Teams Exchange SharePoint, Intune and Autopilot
  • VMWare ESX, vCenter and/or Hyper-V
  • Various Backup Systems, Enterprise Firewalls (Sophos XGS) and Email Security Platforms (Mimecast & Symantec)
  • LAN, WAN, VLAN, VPN and Enterprise Wireless inc. MFA
  • Certifications or a technical qualification in IT
  • Ability to write reports and technical documents
  • Good knowledge of Sophos, Egnyte and Ubiquiti would be highly beneficial
  • Exceptional attention to detail
  • Must have the resilience and ability to work under pressure
  • Must have the ability to work alone, and as a member of the team
What we offer:
  • 22+ Days Holiday and rising (plus bank holidays)
  • Flexible working (WFH incentives)
  • 10% Matched Pension Contribution
  • Career Development
  • Cycle Scheme
  • Car Parking

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
PLANET RECRUITMENT SERVICES LTD - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for IT Manager

Program Manager Clinical Risk Management and Patient Safety - Quality Management

This role also works in conjunction with the System Director of Clinical Risk Ma...
Location
Location
United States , Tyler
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in healthcare-related field required
  • 5 years of healthcare risk management experience required
  • Proficiency with Microsoft Word, Excel, and PowerPoint required
  • Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Risk Management (CPHRM) required within 1 year of hire
Job Responsibility
Job Responsibility
  • Assists in identifying and evaluating activities or events occurring within the system and facilities, which may affect patient safety, resulting in either patient injury and/ or a potential opportunity to improve care delivery and patient safety
  • Facilitates implementation and management of a system clinical adverse event investigation process and provides consultation to facility and system staff
  • Provides leadership for conducting patient safety/ clinical risk assessments and adverse event investigations including root cause analyses and implementation of effective corrective action plans
  • Demonstrates a high degree of professionalism and communication skills when working with staff involved in adverse events, promoting a culture of no blame and collaboration
  • Facilitates, tracks, and maintains appropriate records and metrics regarding adverse events and potential for patient and staff safety issues
  • Uses data and trend analysis experience to facilitate system efforts to analyze data including metrics, surveys, occurrence reports, adverse event investigations, FMEAs, and other information to identify and prioritize clinical risk management/ loss prevention, and patient and staff safety concerns
  • Supports and contributes to system efforts to carry out FMEAs regarding clinical risk management/ loss prevention, as well as patient and staff safety concerns
  • Carry out other duties as assigned by leadership
  • Strive to increase and share current knowledge in the areas of clinical risk management and patient and staff safety
  • Possesses excellent organizational and analytical skills
  • Fulltime
Read More
Arrow Right

Gl assistant manager/ manager - people management

A leadership role responsible for improving accounting processes and team manage...
Location
Location
Japan , Tokyo
Salary
Salary:
6000000.00 - 10000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
October 16, 2026
Flip Icon
Requirements
Requirements
  • 10+ years of experience in the general accounting function (Including 5+ years of leadership experience)
  • General knowledge of processes within a Finance department
  • Knowledge of JGAAP and IFRS accounting standards
  • Process knowledge related to ERP applications (SAP is a plus)
  • Excellent management and leadership skills
  • Strong analytical and organizational skills
  • Fluent in Japanese, business level English
Job Responsibility
Job Responsibility
  • Maintain chart of accounts in the accounting system
  • Organize closing work in conformity with the closing calendar
  • Supervise closing activities in an efficient and timely manner
  • Direct the preparation of financial reporting (JGAAP & IFRS)
  • Liaise with auditors for statutory and corporate requirements
  • Manage relations with government authorities with the Tax team
What we offer
What we offer
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日
  • 日曜日
  • 祝日
  • Fulltime
Read More
Arrow Right

Unit Facilities Management Manager

IKEA Bristol is looking for an In-centre Facilities Manager on a permanent, full...
Location
Location
United Kingdom , Bristol
Salary
Salary:
42000.00 GBP / Year
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Curious on all things Facilities Management
  • General knowledge to effectively deliver, organise, and follow up on 'Hard' and 'Soft' Facilities management services
  • Open to new solutions while promoting sustainability
  • Inspired by orchestrating people in an ever-changing multi-dimensional environment
  • Motivated by contributing to positive outcomes through collaboration and building relationships
  • Facilities Management expert in contract and supplier management
  • Expert in work order management for urgent, planned, and reactive maintenance
  • Established experience in people management skills
  • End-to-end project management skills
  • Background in retail Facilities Management
Job Responsibility
Job Responsibility
  • Manage all Facility Management aspects in the store to optimise the value and efficiency of the property sustainably
  • Manage the implementation of Ingka Facility Management within the store through the Unit FM team
  • Responsible for each property to be managed throughout its lifetime including safety, compliance, maintenance, and improvement
  • Ensure co-workers, service providers, and external partners have up-to-date awareness of all Facility Management frameworks
  • Responsible for all activities related to asset management, long-term planning, budget estimation, implementation, follow-up, forecasting, and reporting
  • Implement and evaluate supplier contracts at the store level
  • Provide effective leadership and support to teams
  • Identify and develop skills within the department to secure succession planning
What we offer
What we offer
  • 15% IKEA discount
  • Discount portal helping save on High-street retailers
  • Life Assurance of 4 times your pay
  • Enhanced statutory pension contributions
  • Interest-free loans
  • First Day Of School Paid Leave for Parents
  • Enhanced Parental Leave
  • Fulltime
Read More
Arrow Right

Program Manager - Issue Management

Provides support and/or leads teams through the Engineering development process ...
Location
Location
Puerto Rico , Aguadilla
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Business Management, Quality Management, Engineering, Computer Sciences, or equivalent
  • 4-6 years of experience in project management or quality related activities
  • Project Management experience (PMP/PMI certification preferred)
  • Strong Quality / Lean Six Sigma experience (ASQ or other quality certifications preferred)
  • Excellent written and verbal communication skills
  • mastery in English and local language
  • Using project planning tools and software packages to create, manage, and track project results
  • Strong analytical and problem solving skills
  • Demonstrated experience coordinating and directing matrixed teams and resources
  • Ability to create and manage program schedules, budgets, and resource allocation plans
Job Responsibility
Job Responsibility
  • Address product and process excursions through end-to-end issue management and containment, minimizing customer impact and disruptions to HPE processes
  • Manage product issues through the containment process, engaging cross-functional team members for root cause analysis, resolution, and recovery
  • Perform risk analysis with other team members and define/implement mitigation/avoidance actions
  • Implement robust corrective and preventive actions to prevent reoccurrence of issues identified in excursions and data analysis
  • Drive product and process improvement projects that enhance customer experience
  • Drive innovation and integration of new technologies to improve internal processes
  • Manage and lead a program involving one or more functions and project teams
  • Develop schedules, critical deliverables, budget, resource allocation plan, and other support requirements
  • Track progress against established plan and manage updates to meet product requirements and schedule
  • Communicate program progress, escalations, and issue analysis to stakeholders
What we offer
What we offer
  • Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
  • Programs for personal and professional development
  • Inclusive work environment celebrating individual uniqueness
  • Fulltime
Read More
Arrow Right

Senior Manager, Security - Threat Management

The Senior Manager, Security – Threat Management leads the development and execu...
Location
Location
United States of America , Bentonville
Salary
Salary:
90000.00 - 180000.00 USD / Year
walmart.com Logo
Walmart
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Risk Management, or related field and 4 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area OR 6 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area
  • Proven leadership skills with the ability to mentor, develop, and manage high-performing teams
  • Experience in crisis and emergency management, coordinating multi-disciplinary response efforts effectively
  • Strong analytical capabilities to evaluate security risks and implement data-driven protective strategies
  • Ability to develop and execute strategic disaster response and recovery plans aligned with corporate policies
  • Excellent communication skills to engage stakeholders and influence security governance globally
  • Commitment to ethical standards, compliance, and continuous improvement in security programs
  • Two years of threat management experience and/or behavior assessment, mental health background support, counseling, mental health, therapy and education
Job Responsibility
Job Responsibility
  • Manage and coordinate crisis events by analyzing variables, activating responders, and ensuring effective resolution and communication with stakeholders
  • Oversee data-driven assessments of security risks to people, operations and assets, translating findings into actionable business risk strategies
  • Develop and implement value-based security and protective programs aligned with industry standards and company policies
  • Lead cross-functional security risk projects, influencing global security strategies and collaborating with internal and external partners
  • Drive execution of security business plans by identifying needs, removing obstacles, and adapting strategies to meet objectives
  • Provide leadership, mentoring, and development opportunities to build a high-performing security team
What we offer
What we offer
  • performance-based bonus awards
  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
  • Live Better U education benefit program
  • Fulltime
Read More
Arrow Right

Managed Services Manager

The Managed Services Manager (MSM) serves as a trusted advisor and integral exte...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certification - PMP/Prince2/ITIL Preferred
  • Prior experience in managed Services with enterprise clients a plus
  • Knowledge of technology fundamentals and trends is essential
  • Excellent ability to influence across and up – achieving/beating expected business outcomes
  • Demonstrates strong business, program and analytical skills - breaks down business challenges into solutions with a clear path forward
  • Account management skills are preferred
  • Degree in a related technical field
  • Demonstrated Program Management skills and high organizational skills required, ITIL & PMP certification desired
  • 5+ years of experience managing, complex and transformative IT programs and projects such as software development, datacenter migrations or cloud computing strategies
  • Demonstrated English verbal, written, and typing skills
Job Responsibility
Job Responsibility
  • Partners with the Customer to utilize industry best practices (ITIL/ITSM) to ensure team collaboration with Customer's IT service management team
  • Responsible for customer relationship management and for the overall delivery of the Service solution
  • Acts as Customer's single IT management focal for all service-related issues, escalations, and integration actions
  • Provides direction and leadership to the GMS support teams
  • Strives to make continuous improvements to key processes
  • Holds people accountable to meet organization goals and performance initiatives
  • Demonstrates skills in management, planning, problem solving, innovation, analysis, communication and negotiation
  • Serves as GMS customer’s single point of contact for escalation and management issues
  • Seamless onboarding of accounts into GMS operations
  • Act as customer’s advisor for digital transformation and strategic initiatives
What we offer
What we offer
  • Comprehensive suite of health, financial and emotional wellbeing benefits
  • Career programs catered to helping team members reach career goals
  • Unconditional inclusion in the workplace
  • Fulltime
Read More
Arrow Right

Systems Manager - CAFM - Facilities Management System

My client Require a Systems Manager ro work as a senior Mmeber of thier Estates ...
Location
Location
United Kingdom , Cambridgeshire
Salary
Salary:
Not provided
datacareers.co.uk Logo
DataCareers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working with Estates information systems (CAFM)
  • Significant experience of working within technical or Estates management teams, on data and information related management
  • Proven experience managing large teams
  • Experience of managing process driven operations within an organisation
  • Experience of project planning and implementation
  • Experience of working with complex processes and creating process maps and drafting policies and processes
  • Change management experience
Job Responsibility
Job Responsibility
  • Act as main support for systems used by the Building Engineering Maintenance team such as CAFM system (Concept)
  • Maintain an electronic asset database as part of the asset management system
  • oversee the system software upgrades and additions if required
  • Fault finding
  • regular system back-up
  • Provide appropriate training for staff on systems and the effective use of the following modules (Planned and Reactive maintenance programme, Work orders / Help Desk module, Service contracts module and Asbestos management modules)
  • EnsurE the data is accurately recorded and evident to enable the safe, effective, and efficient control of Building Engineering Maintenance tasks, workflows, and workforce
  • Production of timely and accurate BEM data
  • Monthly reporting of key performance indicators
  • Processing of Freedom of Information requests, ERIC, Estates CAS Alert, etc. requirements
  • Fulltime
Read More
Arrow Right

Sr. Product Manager – Distributed Order Management (DOM)

We are seeking a highly motivated and experienced Sr Product Manager to lead our...
Location
Location
United States , New York; Irving
Salary
Salary:
133000.00 - 170000.00 USD / Year
footlocker.ie Logo
Foot Locker
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5+ years in product management, with expertise in distributed order management or adjacent domains (e-commerce, logistics, supply chain)
  • Proven experience leading User Acceptance Testing and executing Change Management strategies for enterprise-scale programs
  • Strong understanding of MAO or similar order management technology solutions and retail industry best practices
  • Exceptional interpersonal and communication skills
  • ability to influence without authority
  • Strong problem-solving and data-driven decision-making skills
  • Demonstrated success in cross-functional environments and stakeholder alignment
  • Passion for delivering exceptional user experiences and driving adoption of new capabilities
  • Bachelor's degree
Job Responsibility
Job Responsibility
  • Develop and communicate a compelling product strategy and vision for distributed order management, emphasizing the strategic role of UAT and Change Management
  • Support agile methodologies within the DOM pod, focusing on delivery and value creation against aligned objectives and key results (OKRs)
  • Create and manage a comprehensive product roadmap that includes prioritized features, enhancements, and innovations for DOM capabilities, incorporating UAT milestones and change readiness activities
  • Ensure delivery of core DOM capabilities including Availability Views, Fulfillment Optimization, Store Inventory Management, Store Fulfillment, Order Orchestration, and Inventory Reservations
  • Partner closely with engineering, supply chain, store operations, customer care, finance, and merchandising teams to ensure successful execution of product initiatives
  • Lead UAT planning and execution, coordinating with QA, business stakeholders, and end-users to validate functionality and readiness
  • Drive Change Management efforts, including stakeholder engagement, communication plans, and training strategies
  • Conduct market research and analyze customer behavior to inform product decisions and change strategies
  • Lead and support end-to-end product development processes from concept to launch
  • Define and track OKRs for DOM products, including adoption and change success metrics
What we offer
What we offer
  • Employee Discount
  • Paid Time Off
  • Medical | Dental | Vision Coverage
  • 401(k) | Roth 401(k)
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Poland Jobs Ireland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy