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The IT Manager will report to the Director of Finance, IT and Facilities to deliver our IT strategy. They will work closely with the charity’s external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development and integration of systems.
Job Responsibility:
Lead the technical delivery in support of IT strategy
Oversee the Managed Service Provider (MSP)
Take responsibility for cyber security and training
Support the implementation of new technology to the service
Deliver an excellent day to day IT service
Maintain and develop the charity’s assets and systems
Source and manage appropriately skilled resources where required
Work closely with project teams on technical development and integration of systems
Requirements:
Knowledge of IT infrastructure, specifications, networks and systems
Knowledge of IT security and best practice cyber security frameworks
Knowledge of Microsoft Azure and MS 365 Enterprise administration
Knowledge of Power Apps
Experience of working with or managing an MSP
Experience of ownership and accountability for an expenditure budget
Ability to explain complex technical needs/implications/requirements in simple terms to non-technical staff
Nice to have:
Knowledge or experience of the charity sector
Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting
Understanding of SQL, MS SQL Server
Experience of Microsoft Dynamics
Experience of formulating and implementing business continuity and disaster recovery plans
Proficient in use of all MS Office applications
Experience of MS tools such as Power Apps
Experience of running training sessions on IT for users
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