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We are looking for an experienced IT Manager or Director to oversee the technological operations of our manufacturing facility in Black Creek, Georgia. In this role, you will lead the IT team, manage infrastructure and systems, and ensure the security and efficiency of all technology processes. This position requires a strategic thinker who can align IT initiatives with business goals while fostering a collaborative and innovative environment.
Job Responsibility:
Provide strategic leadership to the IT team, including mentoring staff and conducting performance evaluations
Manage IT infrastructure, including servers, networks, storage systems, and cloud environments, to ensure optimal functionality
Oversee cybersecurity measures such as firewalls, endpoint protection, and identity management to safeguard systems and data
Ensure compliance with industry standards and regulatory requirements, including disaster recovery and business continuity planning
Monitor and enhance service desk operations, ensuring efficient ticket resolution and adherence to service level agreements (SLAs)
Develop and implement technology initiatives that modernize systems and improve operational performance
Collaborate with vendors to procure hardware and software solutions, ensuring value and reliability
Analyze IT workflows and implement automation to increase efficiency and reduce recurring issues
Maintain detailed documentation for systems, processes, and configurations to support organizational knowledge
Lead project management efforts, ensuring successful implementation of IT-related projects within scope and budget
Requirements:
Proven experience in an IT leadership role, preferably within a manufacturing environment
Strong knowledge of Active Directory, backup technologies, and Cisco systems
Expertise in computer hardware and configuration management
Demonstrated ability to manage complex IT infrastructures, including cloud-based systems
Proficiency in cybersecurity practices and tools to ensure data protection
Familiarity with service desk platforms such as InvGate, ServiceNow, or Jira Service Desk
Excellent problem-solving and decision-making skills, with a focus on strategic alignment
Strong communication skills to effectively coordinate with stakeholders and vendors
What we offer:
medical, vision, dental, and life and disability insurance