IT Manager, Minecraft

• Lead & evolve a globally distributed IT operations function that underpins the studio’s ability to deliver world-class games
• Team Leadership: Build and empower a small, nimble, globally distributed team (FTE + vendor mix) responsible for IT service and support—desktop support, asset management, software administration, and process automation—with clear goals, health metrics, and career growth
• Vendor & Partner Management: Oversee globally distributed vendors and managed service partners, ensuring SLAs, quality, scalability and budget while driving project delivery across multiple locations
• IT roadmap: Define and execute plans to modernize software and services in partnership with studio leadership
• Security & compliance: Operationalize information security practices – covering access governance, audits, incident response – in collaboration with Microsoft, Gaming, and Mojang Security teams
• Operational excellence: Streamline onboarding/offboarding, asset tracking, and software license hygiene. Drive automation, regular audits and process documentation
• Global collaboration: Coordinate consistent standards and follow-the-sun coverage across our Redmond and Stockholm locations, full-time staff and vendor / managed service teams. Partner cross-functionally with IT teams across Xbox Game Studios and Microsoft to deliver best -in-class service

• Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
• 8+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
• 3+ years technical experience working with large-scale cloud or distributed systems
• 3+ years people management experience

Master's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 6+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 8+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience