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We are looking for an experienced IT leader to guide technology operations and long-term strategy for a multi-site organization in Jacksonville, Florida. This role will oversee infrastructure, end-user support, and core cloud platforms while building a high-performing team that keeps systems secure, stable, and efficient. The position also partners with business leaders to align technology investments with operational goals and continuous improvement efforts.
Job Responsibility
Lead, coach, and develop IT support staff to maintain responsive service and strong technical performance across the organization
Direct daily operations for Microsoft 365 and Azure environments, ensuring availability, performance, and effective user support
Oversee network services and connectivity, including firewall administration and enterprise infrastructure reliability
Plan, implement, and maintain technology solutions that strengthen business processes and improve organizational efficiency
Partner with department leaders to assess technical needs, prioritize initiatives, and deliver practical solutions that support business objectives
Support disaster recovery and business continuity programs through testing, documentation updates, and ongoing readiness planning
Manage vendor relationships, technology spending, and budget tracking to promote cost control and service quality
Drive cybersecurity, compliance, and risk management efforts to protect systems, data, and business operations across multiple locations
Requirements
At least 7 years of progressive IT experience, including 3 or more years leading teams or managing IT operations
Strong hands-on knowledge of Microsoft 365, Azure, and enterprise networking environments
Experience overseeing IT services and infrastructure across multiple office locations
Demonstrated background in cybersecurity practices, compliance standards, and risk mitigation
Ability to lead cross-functional projects, influence stakeholders, and make sound decisions in changing environments
Excellent communication and relationship-building skills with both technical teams and business leaders
Nice to have
Relevant certifications such as CISSP or Azure-focused credentials
Experience with cloud modernization initiatives or regulated industries