IT Manager/Director Job at Robert Half (York)

It Manager/Director

We are looking for an experienced IT Manager/Director to oversee the stability, ...

Location

United States , St Johnsbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of IT experience supporting essential business systems in a detail-focused environment
Strong hands-on expertise with Microsoft Windows Server, VMware, Microsoft 365, and Microsoft SQL Server
Experience supporting enterprise applications and building reports or data queries for operational use
Working knowledge of network administration, cybersecurity practices, backup strategies, and recovery planning
Demonstrated ability to manage competing priorities independently while delivering technical projects successfully

Job Responsibility

Oversee core business and operational applications to maintain dependable performance and support daily manufacturing and administrative workflows
Manage server, virtualization, Microsoft 365, SQL Server, and network environments to ensure availability, security, and efficient operation
Resolve advanced technical issues involving systems, applications, data, and connectivity, partnering with external providers when deeper escalation is required
Design and maintain reporting solutions and data queries that help teams access accurate information for operational and business decisions
Lead system enhancements, upgrades, and other improvement initiatives from planning through deployment with minimal disruption to users
Maintain backup processes, disaster recovery readiness, monitoring practices, and security controls across the IT environment
Provide high-level support for end-user computing, printing, manufacturing technology, and related business systems across both locations
Guide users on effective use of technology tools and encourage adoption of processes that improve efficiency and consistency
Coordinate with vendors, assess new technology options, and contribute to budgeting and long-range IT planning aligned with business needs

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan
free online training

Fulltime

IT Manager/Director

Location

United States , West Columbia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

7 to 10 years of experience managing enterprise servers, storage, domain services, and business-critical application environments in both on-premises and Microsoft Azure settings
Proven ability to lead, mentor, and coordinate a geographically dispersed technical team while delivering strong internal customer support
Advanced expertise in large-scale virtualization and cloud infrastructure, including private and public cloud technologies
Strong command of Windows and Linux administration, including operating systems, file systems, directory services, and security best practices
Deep hands-on experience with Active Directory, Microsoft Azure, VMware vCenter, Hyper-V, and related enterprise infrastructure platforms
Solid knowledge of enterprise storage technologies and their use in high-availability environments
Experience deploying and supporting network monitoring or management tools within complex IT ecosystems
Architect-level knowledge of Commvault backup solutions and enterprise data protection practices

Job Responsibility

Lead and develop infrastructure team members in a manner that reinforces organizational values, accountability, and service excellence
Oversee the stability, security, and performance of servers, storage platforms, and enterprise applications across on-premises and cloud environments
Support the assessment, architecture, implementation, and day-to-day management of solutions hosted locally and within Microsoft Azure, including hybrid-connected systems
Drive infrastructure initiatives involving integration, standardization, modernization, and platform upgrades to improve operational effectiveness
Identify and implement system enhancements that increase reliability, scalability, and overall efficiency
Coordinate maintenance activities such as upgrades, patching, and remediation efforts, ensuring proper planning, testing, and minimal disruption to the business
Maintain current infrastructure standards, technical documentation, and architecture diagrams to support consistency and governance
Track system health and service performance through monitoring and validation processes, taking corrective action when targets are not met
Contribute to the creation and refinement of IT policies, workflows, and operational procedures that support long-term technology objectives

Fulltime

It Manager/Director

We are looking for an experienced IT leader to guide technology strategy and exe...

Location

United States , Saint Louis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 7 years of experience in information technology leadership, with a strong record of increasing responsibility
Demonstrated success building, formalizing, or leading an IT function within a manufacturing, industrial, or similarly operations-driven environment
Strong expertise in infrastructure, networking, systems integration, and core enterprise technology support
Experience leading enterprise system evaluation and implementation initiatives, including coordination with vendors and internal stakeholders
Ability to balance strategic planning with direct execution in a fast-paced, high-growth setting
Proficiency with technologies such as Active Directory, backup solutions, Cisco-based environments, computer hardware, and configuration management
Strong communication, leadership, and problem-solving skills, with the ability to work effectively across technical and non-technical teams
Experience supporting multi-site operations or rapidly scaling facilities is strongly preferred

Job Responsibility

Build and lead the organization’s internal IT capability, establishing structure, priorities, and standards to support continued expansion
Direct the evaluation, selection, implementation, and integration of core business platforms in collaboration with business leaders and external technology partners
Manage relationships with outsourced IT providers while defining a long-term plan to develop stronger internal technical capabilities
Create and execute an IT roadmap covering infrastructure, network architecture, systems reliability, and security across the business
Support the day-to-day technology needs of a growing manufacturing operation, including coordination across multiple facilities and teams
Partner with leaders across operations and other functions to ensure technology decisions advance business goals and scale effectively with growth
Develop practical IT processes and governance that improve efficiency, consistency, and operational readiness as the organization expands
Provide hands-on leadership for technical issues, system improvements, and implementation efforts while planning for future-state technology needs

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

IT Manager/Director

We are looking for an experienced IT Manager/Director to lead technology operati...

Location

United States , Pikesville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in an IT leadership or senior systems administration role
Working knowledge of Microsoft 365 administration, including users, groups, licensing, and basic Entra identity management
Understanding of multi-site networking concepts such as firewalls, switches, VPNs, internet providers, and redundancy planning
Hands-on familiarity with endpoint management for laptops, desktops, and mobile devices, primarily in Windows and iOS environments
Foundational knowledge of cloud service models, including the difference between SaaS and IaaS, along with basic cloud server awareness
Practical understanding of cybersecurity operations, including phishing review, quarantine handling, and general protective controls
Experience with technologies such as Active Directory, backup solutions, Cisco environments, computer hardware, and configuration management
Demonstrated ability to learn new platforms rapidly, along with familiarity with current AI tools such as Claude, ChatGPT, and Gemini

Job Responsibility

Direct the administration of Microsoft 365, including account setup, group management, license allocation, and foundational identity tasks within Entra
Oversee network operations across more than one office location by coordinating connectivity, firewall performance, switching, VPN access, internet service reliability, and resiliency planning
Manage endpoint operations for Windows computers and iOS devices, including deployment, configuration standards, lifecycle support, and mobile device controls
Support cloud-based technology decisions by evaluating hosted applications and infrastructure options and maintaining familiarity with core server and identity services in cloud environments
Strengthen security operations by monitoring threats, handling email quarantine issues, reviewing suspected phishing activity, and reinforcing sound cybersecurity practices
Quickly build working capability in newly adopted business platforms and collaboration tools, becoming a reliable internal resource during the onboarding period
Provide guidance on backup approaches, hardware planning, and configuration management to improve consistency, recoverability, and operational stability
Assess emerging AI tools and recommend practical use cases that can improve productivity while aligning with business and security expectations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan
free online training

Fulltime

IT Manager/Director

We are looking for an experienced IT Manager/Director to lead technology operati...

Location

United States , Media

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience leading IT operations, infrastructure, and support functions in a managerial or director-level capacity
Strong working knowledge of database management, including performance optimization, security, and data integrity practices
Hands-on experience with cloud services such as AWS and Microsoft Azure in a production environment
Demonstrated ability to implement cybersecurity measures and manage risk across systems, networks, and digital assets
Familiarity with tools and technologies such as Active Directory, backup solutions, Cisco environments, computer hardware, and configuration management
Experience creating reporting dashboards and using data to inform operational decisions and business improvements
Ability to collaborate effectively with cross-functional stakeholders, vendors, and service providers to deliver technology solutions
Strong troubleshooting, prioritization, and project oversight skills, with the ability to manage multiple initiatives simultaneously

Job Responsibility

Direct day-to-day IT operations, keeping business systems stable, secure, and prepared to scale with organizational needs
Lead the completion and ongoing enhancement of a custom claims management platform and related processing tools
Oversee database administration activities, including performance tuning, access controls, backup practices, and data quality management
Manage cloud environments across major platforms such as AWS and Microsoft Azure, with a focus on uptime, protection, and cost-effective resource usage
Strengthen the company’s cybersecurity posture by implementing, monitoring, and refining controls that protect applications, infrastructure, and information assets
Identify opportunities to apply AI-driven solutions that simplify workflows while preserving transparency, auditability, and controlled change management
Build and maintain dashboards and reporting tools that provide meaningful insight into operational metrics, trends, and business performance
Partner with departments across the organization to understand technology and data needs, then deliver solutions that support active business and case-related work
Administer business applications and time-tracking tools, and coordinate with external vendors to resolve issues and improve service performance

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

IT Manager/Director

We are looking for an experienced IT operations leader to oversee enterprise sup...

Location

United States , Jacksonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, or comparable relevant experience
At least 5 years of experience leading IT support, service desk, operations, or IT service management teams
Background managing frontline technical support within complex enterprise environments
Demonstrated success improving support models through automation, self-service, or broader service transformation initiatives
Solid understanding of incident management, problem management, and day-to-day IT service operations
Experience working with ServiceNow or a comparable IT service management platform
Familiarity with AI-enabled support tools, knowledge management practices, and digital support channels
Strong leadership, analytical, communication, coaching, and problem-solving skills, with the ability to guide teams through change while sustaining service quality

Job Responsibility

Direct daily service desk activities to deliver timely, dependable support for a large employee population across core technologies and business applications
Lead, mentor, and develop supervisors and support staff through coaching, performance feedback, staffing alignment, and career growth planning
Manage incident response, escalation handling, and service recovery efforts to maintain stable operations and minimize business disruption
Evaluate service metrics and user feedback to identify gaps, improve responsiveness, and elevate the overall support experience
Expand support capabilities by introducing automation, AI-assisted tools, and self-service options that increase efficiency and reduce avoidable contacts
Promote effective use of platforms such as ServiceNow and Moveworks to streamline issue resolution and improve user access to support resources
Analyze recurring technical issues and partner with engineering, infrastructure, security, product, and other teams to address root causes and strengthen system reliability
Build team expertise in advanced troubleshooting, proactive support practices, problem management, and knowledge sharing
Support major incidents, change coordination, operational readiness activities, and clear communication during high-impact service events
Contribute to governance, reporting, and strategic planning efforts that align support operations with broader business priorities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

It manager/director

We are looking for an experienced IT leader to oversee cloud infrastructure, Dev...

Location

United States , Jacksonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science or a related technical discipline
3–5 years of hands-on cloud operations experience, including at least 1 year leading projects or supervising technical teams
Practical experience supporting Kubernetes in production, with the ability to diagnose and resolve common platform issues independently
Strong working knowledge of middleware and infrastructure components such as Nginx, MySQL, Redis, and Kafka, including configuration and performance tuning
Proficiency in Shell or Python scripting for automation, administration, and operational support tasks
Familiarity with infrastructure-as-code and cloud automation tools such as Terraform or CloudFormation, along with CI/CD platforms like Jenkins or GitHub Actions
Experience with enterprise infrastructure technologies, including Active Directory, backup solutions, Cisco environments, computer hardware, and configuration management tools
Fluency in Mandarin Chinese and strong English communication skills for effective collaboration across global and local teams

Job Responsibility

Lead cloud infrastructure and DevOps operations to maintain dependable, scalable, and secure SaaS environments
Partner with software and R&D teams to coordinate releases, platform upgrades, capacity forecasting, and performance improvements
Direct 24/7 production support activities, including system monitoring, incident response, escalation management, and service recovery efforts
Expand automation across deployment and maintenance workflows by promoting CI/CD practices and infrastructure-as-code methods
Implement and uphold operational security measures such as patching, access governance, system hardening, compliance readiness, and audit support
Improve observability by enhancing monitoring, alerting, and reliability processes that help reduce downtime and manual intervention
Guide and mentor technical team members, manage on-call participation, and build a culture centered on accountability and operational excellence
Oversee core infrastructure and platform components, including web, database, caching, messaging, backup, network, and configuration management technologies

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

It Manager/Director

Location

United States , San Jose

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing hands-on IT support in a systems administration, IT lead, or IT management capacity
Working knowledge of Active Directory, password management, and user account administration
Familiarity with Microsoft 365 Enterprise, Microsoft Office applications, and Google Workspace administration
Practical experience with computer hardware deployment, laptop provisioning, and end-user support
Understanding of basic network troubleshooting and exposure to Cisco-based environments
Experience supporting backup technologies, configuration management, and general infrastructure operations
Exposure to Microsoft Azure and cloud-connected administrative environments
Ability to balance technical execution with team coordination and growing leadership responsibilities

Job Responsibility

Oversee daily IT support activities, ensuring employees receive timely assistance with account access, password issues, hardware requests, and general technical problems
Coordinate the work of a three-person IT team, helping prioritize tasks, maintain service quality, and improve operational coverage
Manage onboarding technology needs by sourcing and preparing laptops and related equipment for new team members
Provide direct system administration support across platforms such as Microsoft 365, Google Workspace, Active Directory, and Salesforce
Serve as the local technical lead for basic network troubleshooting, including hands-on support for connectivity and infrastructure issues
Support the operation of two colocation data center environments, helping maintain reliability and continuity for key systems
Maintain hardware, software, and user configurations to keep business technology secure, organized, and functional
Contribute to IT process improvement and gradually take on broader leadership responsibilities as the role evolves

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

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IT Manager/Director

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