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We are looking for an experienced IT Manager/Director to oversee the stability, security, and ongoing enhancement of technology systems that support both business operations and manufacturing activities in St Johnsbury, Vermont. This Long-term Contract position will serve as the lead IT resource for approximately 85 users across two sites, combining hands-on technical support with project leadership and forward-looking planning. The role is ideal for someone who can manage day-to-day infrastructure needs while guiding improvements that strengthen system performance and user productivity.
Job Responsibility
Oversee core business and operational applications to maintain dependable performance and support daily manufacturing and administrative workflows
Manage server, virtualization, Microsoft 365, SQL Server, and network environments to ensure availability, security, and efficient operation
Resolve advanced technical issues involving systems, applications, data, and connectivity, partnering with external providers when deeper escalation is required
Design and maintain reporting solutions and data queries that help teams access accurate information for operational and business decisions
Lead system enhancements, upgrades, and other improvement initiatives from planning through deployment with minimal disruption to users
Maintain backup processes, disaster recovery readiness, monitoring practices, and security controls across the IT environment
Provide high-level support for end-user computing, printing, manufacturing technology, and related business systems across both locations
Guide users on effective use of technology tools and encourage adoption of processes that improve efficiency and consistency
Coordinate with vendors, assess new technology options, and contribute to budgeting and long-range IT planning aligned with business needs
Requirements
At least 5 years of IT experience supporting essential business systems in a detail-focused environment
Strong hands-on expertise with Microsoft Windows Server, VMware, Microsoft 365, and Microsoft SQL Server
Experience supporting enterprise applications and building reports or data queries for operational use
Working knowledge of network administration, cybersecurity practices, backup strategies, and recovery planning
Demonstrated ability to manage competing priorities independently while delivering technical projects successfully
Nice to have
Background supporting manufacturing or industrial technology environments is preferred
Familiarity with reporting and business intelligence tools such as Crystal Reports, Qlik, or similar platforms is a plus
Experience serving as the primary IT lead within a small to mid-sized organization is highly valued