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It Manager - Customer Development, Analytics

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Unilever

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Location:
India , Bangalore

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Global Digital & Technology (GDT) is Unilever’s global technology and operations engine, delivering business services, enterprise technology, and digital solutions. The UiM team enables Unilever’s Growth and Fuel for Growth agenda. This role will drive BAU operations of the ATLAN platform leading service delivery, support governance & operational excellence across channels and products in CD for Atlan. An ideal candidate will combine data crunching, analytical thinking, stakeholder management, and execution rigor to ensure Atlan delivers consistent value across business functions.

Job Responsibility:

  • Drive BAU operations of the ATLAN platform
  • lead service delivery, support governance & operational excellence across channels and products in CD for Atlan
  • act as IT partner to business leads ensuring strong alignment on change request and outcomes
  • own end-to-end day-to-day operations of Atlan across MT, GT, Ecom
  • translate business requirements into a coherent IT roadmap across the product roadmaps/funnels
  • benchmark global and industry best practices
  • build relationships with external partners
  • provide program updates to senior leaders
  • manage user access, metadata hygiene, lineage tracking, and catalogue consistency
  • track and report KPIs on platform usage, issue resolution, and CR delivery

Requirements:

  • Data crunching
  • analytical thinking
  • stakeholder management
  • execution rigor
  • ability to translate business requirements into IT roadmap
  • experience with ATLAN platform or similar data catalog tools
  • experience managing service delivery, support governance, and operational excellence
  • strong business partnering
  • program management and reporting to senior leaders
  • user access management
  • metadata hygiene
  • lineage tracking
  • catalogue consistency
  • tracking KPIs on platform usage, issue resolution, and change request delivery.

Additional Information:

Job Posted:
May 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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