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IT Manager - Commercial Solutions

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Demant

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Location:
Denmark , Smørum

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a strategic and people-focused IT leader to head up Commercial Solutions within Diagnostics IT (part of Demant IT). With Salesforce as a core platform, you will bring together people, processes, and technology to create scalable, reliable, and business-driven commercial solutions. You will play a pivotal role in aligning strategy, governance, and operations while balancing innovation with stability in a regulated environment.

Job Responsibility:

  • Build, lead, and develop an international team, fostering engagement, ownership, and cross-cultural collaboration
  • Own and drive the strategy and roadmap for Salesforce and related customer-facing platforms
  • Ensure stable, compliant, and high-quality delivery of Customer Solutions, balancing innovation with operational reliability
  • Safeguard adherence to IT governance, regulatory requirements, and product safety standards
  • Approve solution roadmaps, project plans, and major platform changes with risk awareness
  • Act as a key stakeholder manager across Diagnostics and Demant Group, driving alignment and knowledge sharing
  • Conduct vendor reviews, ensure cost transparency and delivery quality, and manage budgets within agreed frameworks
  • Define team structure, allocate resources effectively, and support professional development and performance management
  • Ensure system reliability, data integrity, and customer impact across platforms
  • Focus on continuous improvement in user experience, operational efficiency, and compliance
  • Prioritize initiatives, balancing strategic ambitions with operational constraints, and ensuring execution within agreed budgets and timelines
  • Work closely with business stakeholders across the Diagnostics business area and Demant Group, ensuring transparency, alignment, and value-driven prioritization
  • Collaborate across time zones

Requirements:

  • Good leadership experience from IT or digital solution environments, preferably within global organizations
  • Proven practical experience with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, or similar)
  • Good understanding of enterprise application landscapes and integrations
  • Experience managing distributed or global teams
  • Comfortable operating in a structured governance environment with budget responsibility
  • Experience from healthcare or other regulated industries is considered an advantage
  • Knowledge of backup solutions and enterprise integrations is considered an advantage
  • Strategic thinking while maintaining operational discipline
  • Structured and governance-oriented
  • Analytical skills and a risk-aware approach to decision-making
  • Ability to create trust and engagement, communicate clearly, and bring people together across cultures and functions
  • Comfortable leading change while ensuring stability in business-critical systems and customer-facing platforms

Nice to have:

  • Experience from healthcare or other regulated industries
  • Knowledge of backup solutions and enterprise integrations

Additional Information:

Job Posted:
February 19, 2026

Expiration:
March 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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