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As Codan’s IT Manager – North America, you will lead regional IT operations, ensuring reliability, compliance, and alignment with Codan’s global IT standards. Reporting to the Global Head of IT, based in Australia, this role partners with business leaders to deliver responsive, high-performing technology services and continuous improvement initiatives. You’ll oversee IT service delivery, infrastructure, cybersecurity, and system stability, balancing immediate operational needs with the delivery of long-term strategic goals. The role also includes leading the regional IT team, managing vendors, and ensuring business continuity across our North American offices.
Job Responsibility:
Lead IT operations across North America, aligning local needs with global IT strategy
Oversee system performance, cloud infrastructure, and network reliability
Act as the main IT liaison for North American business leaders and global IT teams
Manage incidents, requests, and regional IT assets to maintain service excellence
Drive continuous improvement and ensure compliance with security and data standards
Lead and develop the regional IT team to deliver exceptional service
Support implementation of global projects and ensure regional adoption
Requirements:
Degree in IT, Computer Science, or related field—or equivalent experience
Experience in infrastructure, cloud, and enterprise systems (SAP preferred)
Technical expertise with leadership, vendor management, and stakeholder engagement skills
Proactive, customer-focused
Eligibility to obtain U.S. Defense Security Clearance
Flexibility to meet global business needs
Frequent regional and occasional international travel
What we offer:
15 days accrued paid time off per year
9 Federal holidays
Opportunity to join sponsored health and welfare plan
Generous 401k plan with matching employer contribution
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