IT Mainframe Operations Analyst, CVS Health

IT Mainframe Operations Analyst

CVS Health

Location:
United States, Windsor

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

21.10 - 44.99 USD / Hour

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Job Description:

As an IT Operations Analyst, you will provide technical support for CVS Health's Mainframe environment using standard monitoring tools and processes to ensure highly available computer services. Responsibilities include weekly IPL's, system monitoring, problem management, and collaboration with AIS Engineering organizations.

Job Responsibility:

Provide IT Computer Services Department high level technical support
support management and operation of Mainframe environment
assist with weekly IPL’s
monitor and maintain mainframe systems
assist in Infrastructure Crisis/Problem Management
interact with AIS Engineering organizations
ensure high availability of CVS computing environment

Requirements:

1+ years of experience in an IT role
providing support to business processes
1+ years of experience with Enterprise monitoring tools
Rumba
HMC
MVS
TSO
JES
z/OS
ICC Console
Must know and understand IPL process

Nice to have:

Strong analytical
problem solving and interpersonal skills
flexibility and teamwork
strong customer service skills
conflict resolution
customer active listening skills
ability to lead meetings
communicate effectively
motivate and lead people
self-directed to drive execution to completion
organizational skills
ability to multi-task and support multiple projects while updating management and customers
self-directed
detailed oriented
organized
excellent follow-up skills

What we offer:

Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost wellness screenings
tobacco cessation programs
weight management programs
confidential counseling
financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:
May 22, 2025

Expiration:
July 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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