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IT Lead, Packaging & Food Technology

Canada, Montreal · Job Posted December 22, 2025
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Job Description

The IT Director is responsible for the budget, SOX, IT operations and IT staff globally for the Packaging and Food Technology segment. This is a global position where you are responsible for 12 staff, 8 factories and 6 ERPs. This position serves as the liaison between Corporate IT and the business units within PFT. As the Segment lead, you are responsible for working on segment-wide standards, managing the IT budget and improving Ebit by finding real cost savings.

Job Responsibility

  • Ensure ongoing SOX compliance across all IT systems and processes
  • Oversee IT audits (internal and external), including evidence collection and remediation tracking
  • Maintain and update IT policies and procedures aligned with global regulatory requirements
  • Manage access controls, segregation of duties, and change management processes
  • Collaborate with Legal and Finance teams to ensure compliance with data privacy laws (e.g., GDPR, CCPA)
  • Develop and execute a global IT strategy aligned with business goals
  • Lead digital transformation initiatives across regions
  • Manage global IT budgets, forecasting, and cost optimization
  • Build and maintain a high-performing IT team, including regional leadership
  • Represent IT in executive leadership meetings and strategic planning sessions
  • Work with corporate IT for network architecture, data centers, and cloud infrastructure
  • Ensure high availability and disaster recovery plans are in place and tested
  • Standardize and optimize IT service management in Jira (e.g., ITIL practices)
  • Monitor and improve system performance, uptime, and scalability
  • Manage global vendor relationships and service-level agreements (SLAs)
  • Enforce cybersecurity strategy and incident response planning
  • Ensure security awareness training for all employees globally
  • Escalation point for cybersecurity events
  • Respond to and report security incidents in compliance with SOX and other regulations
  • Oversee enterprise applications (ERP, CRM, HRIS, etc.) and their integration
  • Ensure data governance, quality, and lifecycle management
  • Support business intelligence and analytics initiatives
  • Manage software development and deployment pipelines, ensuring secure and compliant releases
  • Align application portfolios with business needs and global scalability
  • Foster cross-functional collaboration between IT and other departments
  • Ensure global teams have access to collaboration tools (e.g., Teams, SharePoint)
  • Support remote work infrastructure and policies
  • Communicate IT strategy, risks, and performance to stakeholders
  • Evaluate and implement emerging technologies (AI, IoT, blockchain) where applicable
  • Promote a culture of innovation and continuous improvement
  • Lead pilot programs and proof-of-concept initiatives globally

Requirements

  • A post-secondary degree or diploma in computer science, business intelligence or equivalent
  • Working with CRMs Salesforce, Zoho and Hubspot
  • Working with ERPs, SAP, JDE, Syspro, Nav
  • Working with Engineering tools, CAD (SolidWorks, Inventor, Solid Edge and creo) PLM (PE2, Upchain)
  • Managing global teams
  • Very strong interpersonal skills
  • Experience working with large data and creating reports
  • Working in a Sox environment
  • Excellent analytical, mathematical and creative problem-solving skills
  • Excellent listening, interpersonal, written, and oral communication skills
  • Ability to conduct research into systems issues and products as required
  • Ability to communicate ideas in both technical and user-friendly language
  • Highly motivated and self-directed
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment

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