It lab ops portfolio management intern Job at Exact Sciences (Madison)

Job Description

The Lab Ops-IT Portfolio Intern will provide support to the Business Relationship Management area supporting software and IT infrastructure for Exact Sciences Clinical and Production Laboratory and Operation teams. This intern would assist the Principle Portfolio Manager with IT Project Intake needs including monitoring and support for on-going projects and programs to ensure business objectives are met and accomplished on time, within budget, and meet quality standards. Specifically, this position will assist with IT system laboratory readiness for major programs and product rollouts, work closely with lab stakeholders on a review and recommendation for streamlining of IT applications and processes across all laboratories, and support various application implementations for laboratory and ops workflows.

Job Responsibility

Assist the Principal Portfolio Manager with IT Project Intake needs including monitoring and support for ongoing projects and programs to ensure they meet business objectives, stay on schedule, and remain within budget
Support the monitoring of project deliverables to ensure quality standards are achieved
Contribute to documentation, reporting, and communication of project status, risks, and milestones
Support IT system readiness efforts for major laboratory programs and product rollouts
Help coordinate cross-functional activities to prepare labs for new IT infrastructure or software
Participate in risk/issue tracking and resolution activities related to IT readiness in labs
Work with laboratory stakeholders to assess current IT applications used across laboratories
Assist in analyzing redundancies, inefficiencies, or opportunities to streamline applications and processes
Provide recommendations to leadership on consolidation and improvement opportunities
Assist in the deployment and adoption of new IT applications for laboratory processes
Support testing, validation, and user feedback activities during implementations
Help track and document lessons learned to improve future rollouts
Collaborate with clinical and production laboratory teams, IT infrastructure teams, and other stakeholders to ensure alignment on priorities and requirements
Participate in stakeholder meetings and help capture and summarize feedback
Support clear communication between business and IT groups to build understanding and trust
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Ability to act with an inclusion mindset and model these behaviors for the organization
Ability to work designated schedule from 7:30am-4:30pm on-site in Madison
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to work on a computer and phone simultaneously
Ability to use a telephone through a headset
Ability to comply with any applicable personal protective equipment requirements if entry into laboratories is required
Ability and means to travel 40% between local Exact Sciences Madison locations
Ability to travel 5-10% of working time away from work location, may include overnight/weekend travel

Requirements

Currently pursuing a Master’s degree in Information Technology, Computer Science, Business, Life Sciences, or a related field or has at least a Bachelor’s degree with 4 years of work experience
Strong interest in how IT enables scientific, laboratory, or operational environments
Analytical and problem-solving skills with the ability to evaluate processes, data, and systems to identify opportunities for improvement
Strong organizational skills with the ability to manage multiple tasks, prioritize work, and meet deadlines
Aptitude for learning new IT systems and applications quickly, with curiosity for how technology supports laboratory operations
Effective written and verbal communication skills, including the ability to summarize findings and present recommendations clearly
Collaborative mindset with the ability to work effectively across diverse teams and stakeholders
Proficiency with Microsoft Office Suite (Excel for data analysis, PowerPoint for presentations, Word for documentation)
Comfort with collaboration tools (Teams, SharePoint, OneDrive, or similar platforms)
Basic familiarity with project management or task-tracking tools (e.g., Smartsheet, Jira, Trello, Asana, or ServiceNow)
Ability to organize, analyze, and interpret data in Excel (formulas, pivot tables, charts)
Awareness of or exposure to reporting/visualization tools (Power BI, Tableau, or similar) is a plus
Understanding of how to summarize data into insights and recommendations
General understanding of IT infrastructure concepts (networks, servers, cloud, cybersecurity basics)
Familiarity with the idea of enterprise applications and how they support business processes
Awareness of software implementation lifecycle (requirements, testing, rollout, support)
Demonstrated ability to perform the essential duties of the position with or without accommodation
Authorization to work in the United States without sponsorship

Nice to have

Prior internship, research, or project experience in IT, laboratory operations, or a related field
Exposure to project management practices, such as tracking milestones, deliverables, or budgets
Experience working with data analysis tools (e.g., Excel pivot tables, Tableau, Power BI, or similar)
Demonstrated ability to document processes, requirements, or lessons learned in a structured way
Interest in pursuing a career at the intersection of IT and business operations
Interest in or exposure to lab information systems (LIS), manufacturing/operations IT, or healthcare systems
Basic awareness of regulated environments (e.g., compliance, data integrity, validation requirements)

What we offer

paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
a retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage

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It lab ops portfolio management intern

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