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Sukup Manufacturing Logo Sukup Manufacturing · IT - Administration

IT Internship

United States, Sheffield · Job Posted January 25, 2026
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Job Description

The IT Specialist Intern supports the IT department in maintaining and improving the organization's computer systems, networks, and related technologies. This position provides hands-on experience in troubleshooting technical issues, assisting with system changes and upgrades in a day-to-day service desk role under the supervision of senior IT staff.

Job Responsibility

  • Respond to help desk tickets and user support requests
  • Maintain accurate logs of support requests and resolutions
  • Troubleshoot technical issues under the guidance of IT staff
  • Perform routine maintenance tasks such as patching and updates
  • Attend and participate in monthly team review meetings
  • Assist with installation, configuration, and maintenance of workstations, software, and network hardware
  • Provide on-site technical support for special events or training sessions
  • Participate in system and network upgrade projects

Requirements

  • Currently pursuing or recently completed an Associate’s or Bachelor’s degree in Information Technology, Networking Specialist, IT Specialist, or a related field
  • Strong troubleshooting and analytical skills
  • Knowledge of network and operating system fundamentals
  • Attention to detail and commitment to maintaining documentation
  • Time management skills to balance multiple support requests or projects

Nice to have

  • Familiarity with Microsoft M365 environment
  • Previous coursework, lab work, or on-the-job experience in IT Systems or networking
  • Basic administration of Windows desktop and server (user accounts, shares, printers)
  • Understanding of OS installation, imaging, updates, and patching concepts
  • Understanding of TCP/IP, DNS, DHCP, gateways, and subnetting at a basic level
  • Ability to read, follow, and create technical documentation, KB articles, and runbooks
  • Basic understanding of network concepts and operating systems
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