It Intern - Virginia Tech Athletics

• Assist with installation, configuration, and testing of POS hardware and software at concession stands
• Provide first-level technical support to concession stand staff during events
• Monitor POS systems during operations and respond quickly to hardware or software issues
• Perform routine maintenance and updates on POS terminals, printers, and network connections
• Assist with inventory and documentation of all POS equipment
• Work closely with IT team to escalate and resolve complex issues
• Help train end users on basic POS functionality and troubleshooting procedures

• Currently pursuing a degree in IT, Computer Science, or a related field
• Basic understanding of computer hardware, networking, and operating systems
• Strong problem-solving and communication skills
• Ability to work flexible hours, including evenings and weekends during events
• Must be reliable, detail-oriented, and able to work independently in a fast-paced environment
• Ability to lift and move POS equipment (up to 30 lbs)
• Comfortable working in a stadium, arena, or outdoor venue environment

Familiarity with POS systems is a plus, but not required

• Hands-on experience supporting real-time POS operations
• Exposure to IT operations in a live event and retail setting
• Opportunity to contribute to the success of major events and gain valuable resume experience