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Robert Half is seeking an IT Infrastructure Supervisor on behalf of our client in Madison, WI. This is a hands-on leadership role responsible for overseeing a team of infrastructure professionals while contributing to the design, support, and improvement of the organization's technology environment. The ideal candidate brings a combination of technical expertise, leadership experience, and a passion for developing team members while driving operational excellence.
Job Responsibility
Lead, mentor, and develop a team responsible for infrastructure and operational support
Manage team priorities, project assignments, and day-to-day workload
Serve as an escalation point for complex technical issues and critical incidents
Support and improve server, network, cloud, and infrastructure environments
Drive automation, system reliability, and operational efficiency initiatives
Oversee monitoring, incident response, disaster recovery, and business continuity efforts
Participate in infrastructure projects, upgrades, and technology improvements
Help establish standards, processes, and best practices across the IT environment
Collaborate with leadership and technical teams to support organizational goals
Participate in hiring, onboarding, performance management, and career development activities
Requirements
5+ years of experience in infrastructure engineering, systems administration, network engineering, DevOps, or a related technical discipline
Prior experience leading, mentoring, or supervising technical professionals
Strong understanding of infrastructure technologies including servers, networking, virtualization, automation, and cloud platforms
Experience troubleshooting complex technical issues and supporting critical business systems
Ability to manage competing priorities while maintaining high service levels
Strong communication, leadership, and organizational skills
Nice to have
Experience with Linux and Windows environments
Experience with infrastructure automation and scripting
Familiarity with cloud technologies and modern infrastructure practices
Exposure to cybersecurity, compliance, disaster recovery, or business continuity initiatives
Relevant technical certifications
What we offer
Medical, vision, dental, and life and disability insurance