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The Internship Program: For more than 185 years, Hermès has encouraged a culture of discovery for our clients and our people. We invite you to contribute to this legacy while exploring your own professional future. Discover new opportunities and expand your passions with the Hermès US internship program, Generation H! As part of Generation H, you will have the opportunity to join Hermès and gain real-world, professional experience as a complement to your academic studies. In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone Generation H project.
Job Responsibility:
Support with IT equipment needs in the LA corporate office, including helping with physically placing computers, monitors, and peripherals at designated user workstations according to floor plans or layout instructions
Learn how to configure laptops for users, ensuring all necessary software and applications are installed and functional
Assist with setting up users on network systems, including creating user accounts, assigning permissions, and ensuring access to necessary resources
Map printers to users’ workstations, ensuring proper connectivity and functionality
Gain knowledge of how to update software and firmware on all devices to comply with standards and security protocols
Help with setting up email accounts and configure computer profiles for users, including personalized settings and preferences
Gain hands-on experience by providing user training and support as needed for IT-related tasks and systems
Help coordinate and schedule office activities related to IT, such as equipment deliveries, installations, and testing
Troubleshoot any technical issues or challenges encountered during the office move project, escalating as necessary to ensure timely resolution
Help maintain detailed documentation of IT-related tasks, configurations, and user setups for reference and future use
Cross-collaborate with various IT partners to gain exposure to different facets of IT
Requirements:
Enrolled in an Associates, Bachelor’s, or Master’s Degree program, ideally in a field related to the internship
Strong communication skills
Ability to work with an international team
Willingness to learn
What we offer:
Attend a learning-focused guest-speaker series
Partner with a mentor who will provide feedback and coaching