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Lead and develop the infrastructure team, ensuring priorities are clear, delivery is coordinated, and outcomes are achieved on time
Own the infrastructure lifecycle roadmap, including technology refresh, end-of-life remediation, decommissioning, and service migration, ensuring risk is reduced in a controlled and business-aligned manner
Ensure infrastructure compliance and control effectiveness across cyber security policy, patching, audit readiness, policy adherence, and operational assurance
Lead service resilience and continuity planning, including disaster recovery, geo-resilience, and recovery readiness across critical platforms
Oversee major infrastructure and platform initiatives, including cloud migration, transition, consolidation, and transformation activity
Manage infrastructure suppliers and service partners, ensuring delivery meets SLAs, contractual obligations, performance expectations, and service quality standards
Own infrastructure financial performance, including cloud Opex, budget planning, cost optimisation, and allocation of funding across operational priorities, remediation, and small change initiatives
Provide support ownership for SIRO, managing escalations and day-to-day support for the SIRO OSS and BSS solution
Maintain effective governance, reporting, and stakeholder engagement across infrastructure delivery, operational risk, compliance, and strategic priorities
Act as Operational and Cyber Risk Champion for Digital & IT, driving visibility, accountability, and proactive risk management across the infrastructure estate
Requirements
Strong leadership experience across infrastructure, cyber, resilience, or enterprise technology operations
Proven ability to manage governance, risk, compliance, and audit-related activity in a complex IT environment
Experience leading cross-functional programmes, technical roadmaps, and service transition or decommissioning activity
Strong understanding of infrastructure lifecycle management, patching, resilience, and cloud governance
Financial and commercial awareness, including budget management and cost optimisation
Ability to lead through influence across matrix teams and multiple stakeholder groups
Strong communication skills, with the ability to provide clear updates to both technical and senior business stakeholders
High attention to detail, strong decision-making capability, and a disciplined approach to execution and risk management
What we offer
Flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance
Competitive package including salary, bonus and a strong pension
Generous flexible benefits allowance, plus access to comprehensive health and wellbeing support
Access to on-site wellness centre and gym, alongside a wider wellbeing programme
Free mobile plan, device offers and exclusive discounts for you, your family and friends
Market-leading family policies and flexibility to support you at every stage of life
Real opportunities for career growth through learning, development and internal progression