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The IT Infrastructure Manager is a crucial role within our organization, responsible for overseeing and ensuring the seamless operation, reliability, and optimization of all IT infrastructure components. This includes hardware, software, network resources, and services required for the existence, operation, and management of an enterprise IT environment.
Job Responsibility:
Infrastructure Oversight: Manage and maintain the organization's IT infrastructure to ensure high availability, performance, and scalability
Operations Management: Lead the IT operations team in the day-to-day management of IT infrastructure, ensuring effective incident management, problem resolution, and service improvement
Strategic Planning: Develop and execute short and long-term plans to meet the organization's IT infrastructure needs, including capacity planning, budgeting, and technology lifecycle management
Risk Management and Security: Implement and oversee security measures to protect data and infrastructure from cyber threats, in compliance with industry standards and regulations
Vendor and Stakeholder Management: Manage relationships with technology vendors and service providers
Innovation and Improvement: Identify opportunities for infrastructure optimization and automation
Team Leadership and Development: Lead, mentor, and develop the IT operations team
Requirements:
Bachelor's Degree or equivalent work experience
10+ years in a large corporate environment and experience with Networks, Windows/Unix/Linux Server environments and Security
5+ years of data center management experience with strong project management skills
3+ years as a manager
Must be bilingual (English/Korean)
In depth ITIL Knowledge
A probing and analytical approach with the ability to pre-empt potential problems and identify inefficiencies
A strong customer orientated approach with a delivery bias
Ability to prioritize and allocate resource/effort appropriately
Experience of working with 3rd party service providers
In depth knowledge of Microsoft Windows/Unix/Linux Server, AD, MS Exchange, Networking technologies
Good understanding of IT security and data protection
Good understanding of Cloud and mobile technology
Strong interpersonal skills, able to communicate across a broad spectrum of users