IT Infrastructure Engineer

• Administer and support Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune
• Helps design, configure, and maintain network infrastructure including routers, switches, firewalls, and VPNs
• Manage Windows servers, both on-premises and in cloud environments (AWS, Azure)
• Maintain core infrastructure services such as Active Directory, DNS, DHCP, and Group Policy
• Implement and manage security protocols including endpoint protection, patching, identity management, and threat detection
• Support and integrate AI tools and platforms to enhance IT operations and staff productivity
• Automate routine tasks using scripting tools (e.g., PowerShell, Python)
• Monitor system performance and resolve technical issues across infrastructure layers
• Participate in disaster recovery planning, testing, and documentation
• Collaborate with program teams to ensure technology supports mission delivery
• Maintain clear documentation of systems, configurations, and procedures

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience)
• 5+ years of experience in IT infrastructure or systems engineering roles
• Experience with Microsoft 365 administration and enterprise networking
• Proficiency in configuring and troubleshooting routers, switches, and firewalls
• Understanding of cybersecurity best practices and tools (e.g., MFA, endpoint protection, SIEM)

• Familiarity with AI tools or platforms (e.g., Microsoft Copilot, automation bots)
• Experience working in or supporting nonprofit organizations
• Relevant certifications such as Microsoft Certified: Azure Administrator, M365 Enterprise Admin, Cisco CCNA, or CompTIA Security+

health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities