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The role is reporting into the Infrastructure Manager and is suitable for a highly energetic, technically minded individual. The right candidate will apply high levels of attention to detail and want to further develop existing strong skills in IT infrastructure. Being involved in the maintenance and support of our infrastructure.
Job Responsibility:
Overseeing the day-to-day support of all production platforms to ensure the availability, integrity, and confidentiality of all core infrastructure elements
Responsible for the operations of secure and highly available computing platforms, servers, and networks
Install, maintain, upgrade, and continuously improve the Apcoa Parking operating environment
Managing networks, and firewalls and troubleshooting advanced network issues
Responsible for new site installations, upgrades and maintenance of remote site infrastructure
Providing high-level 3rd Line Infrastructure support
Proactively plan upgrades and system maintenance within IT roadmap
Take ownership of user problems and follow up the status of problems on behalf of the user
Communicating progress in a timely manner
Requirements:
Infrastructure background with strengths in networking, firewalls, routers, servers, and problem solving
Experience in working with Servers, Storage & networks
Methodical approach to problem analysis & problem solving
High attention to detail
Keen eye for record keeping and documentation
Hunger to improve systems and process
Extensive knowledge of IT infrastructure
Solid experience of Microsoft, networking, IT Hardware, troubleshooting and diagnostic skills
Ability to work well with cross-functional resources to deliver short to medium term objectives