IT Infrastructure Engineer Job at Robert Half (Hampton)

Job Description

In this unique IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN QUAD CITIES permanent position you will join a highly successful company. This is a thriving organization with a close knit team. You will have autonomy to manage the IT Help Desk Team and assist in other IT Infrastructure Administration initiatives and projects. You will feel a true sense or ownership and relationship building as you will be a go-to person for your own team and customers across the entire organization. This is a FANTASTIC opportunity to apply ALL OF YOUR SKILLS, BE VALUED AND REWARDED FOR YOUR CONTRIBUTIONS . You will not be bored in this position and your contributions will be recognized and rewarded.

Job Responsibility

Managing and assisting with Help Desk Tier 1-3 tickets and any special projects
Manage the IT Help Desk Team and assist in other IT Infrastructure Administration initiatives and projects
Build strong collaboration and trust with the Senior Leaders and the IT Infrastructure Teams

Requirements

7+ years of IT Help Desk and Infrastructure experience in various roles including: desktop support analyst, help desk manager, system administrator, network administrator, security administrator and other
Technical skills will include: MS O365, desktop, hardware, software, Active Directory, user accounts, installing network hardware and software, setting up network external devices, troubleshooting connectivity issues and other research and resolution
Must possess exceptional communication, presentation, customer service skills

What we offer

exceptional benefits
free online training
medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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IT Infrastructure Engineer

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