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The IT/Hotel Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back of the house and front of the house areas. This role will be given an additional emphasis over the hotel's information technology systems.
Job Responsibility:
Adhere to all work order policies and procedures
Install, configure, and maintain some hotel IT systems, including networks, computers, printers, and phone systems
Provide troubleshooting and support to hotel staff and guests for a variety of technical issues, including internet access and software applications
Maintain and repair all equipment in laundry, kitchen, guestrooms, events areas, restaurants, offices, and public spaces
Contacts Chief Engineer and coordinates with vendors for repairs needing professional expertise
Repair air conditioning, refrigeration, plumbing and electrical fixtures to manufacturer’s specifications
Maintain work areas clean and organized
Maintain and repair carpets, wall coverings, furniture, painted surfaces and appliances
Change burned out light bulbs and make other cosmetic repairs as assigned
Complete interior and exterior detailed cleaning assignments as needed
Maintain chemical levels in automatic mechanical systems
Maintain carts and proper storage and inventory of all supplies
Repair irrigation or sprinkler systems, remove and install water heaters
Report any unsafe conditions immediately
Respond to employee emergency situations using information contained in M.S.D. sheets
Participate in all inspections of life-safety systems including extinguishers smoke alarms etc. to maintain proper safety standards
Follow the Preventative Maintenance program
Handle guestroom maintenance requests in a timely and efficient manner
Maintain files of and be familiar with all operational manuals and warranty agreements for equipment
Immediately follow up on any alarms to determine the exact location and cause
determine emergency status and report to Guest Services and/or the General Manager with findings
Attend monthly all-employee meetings and any other functions required by management
Attend fire drills and trainings
Maintain key controls
Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal
Check the lighting and irrigation
Requirements:
Two years of progressive experience in hotels, working in construction, general maintenance or related fields preferred
Prior knowledge and usage of door lock system, construction related tools and equipment
Laundry room, kitchen equipment and overall hotel equipment repair experience
Experience using Quore or other Hotel Maintenance related applications
Experience with brand standards a plus
Current certifications as required by Federal, State or Local governing agents pertaining to trade requirements (HVAC, Pool Operation, etc)
Minimum High school diploma, GED or equivalent
Nice to have:
Experience with brand standards a plus
What we offer:
comprehensive Medical/Dental/Vision benefits
401K
a generous PTO program
opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company
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