IT Helpdesk Support Administrator Job at Randstad (Athens, northern suburbs)

Customer Support Administrator

Office Angels are currently recruiting for a Customer Support Administrator for ...

Location

United Kingdom , Bagshot, Surrey

Salary:

12.50 - 13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Exceptional customer service skills
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels
Self-motivation, with the ability to confidently work, independently
The ability to build rapport and sustain good working relationships with wider team and key clients
Flexible, enthusiastic, and can do attitude

Job Responsibility

Deliver world class service through strong communication and problem solving
Manage & support allocated helpdesks
Prepare quotations and send them to customers
Promptly address and resolve customer enquiries, concerns, and issues
Raising Purchase Orders
Collaborate with internal teams to ensure timely and effective resolution of customer problems
To undertake any other duties that may be required within your area of your responsibility, and in relation to Key Accounts and Operations support tasks/ requirements

What we offer

Weekly pay
Up to 28 days annual leave
BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers

Fulltime

IT Helpdesk Administrator

Join a leading property company in a dynamic IT helpdesk environment, where no t...

Location

United Kingdom , City of London

Salary:

14.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in an IT helpdesk or support role
Strong knowledge of Microsoft Operating Systems and Office Suite
Excellent communication skills, both verbal and written
Ability to work well under pressure and meet deadlines
Familiarity with CRM systems is a plus

Job Responsibility

Respond to and resolve IT support tickets in a timely and efficient manner
Answer telephone queries, providing exceptional customer service
Troubleshoot hardware and software issues
Maintain accurate records and documentation in the CRM system
Ensure compliance with company policies and procedures

What we offer

Extremely competitive hourly rate
Ongoing training and development opportunities
Diverse and inclusive working environment
Exciting projects, working with top-tier clients
Office Angels Boost benefits on your first day of temping, with discounts on major retailers, free eye care vouchers, wellbeing seminars, and much more

Fulltime

Helpdesk Administrator

Join Our Team as a Helpdesk Administrator! Are you a proactive problem-solver wi...

Location

United Kingdom , London

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a similar Helpdesk or Administrative role
An understanding of the facilities management business, or a willingness to learn
Exceptional planning and organisational skills, with the ability to prioritise your workload effectively
An excellent telephone manner and strong verbal and written communication skills
Proficiency in MS Office, particularly Excel and Outlook
Experience with Joblogic or similar applications is a plus

Job Responsibility

First Contact: Be the friendly voice on the phone and via email, receiving incoming service requests and telephone calls
Attention to Detail: Ensure accuracy when logging requests and inputting details into our in-house system
Effective Communication: Liaise effortlessly with colleagues and clients, providing updates and tracking requests until completion
Dispatching Tasks: Sort and assign calls to engineers or sub-contractors based on their expertise and location
Workload Management: Replan and reassign tasks as needed to meet demand efficiently
Daily Planning: organise daily workloads and planned preventative maintenance (PPM) for engineers using our available systems
Prioritisation: Identify urgent jobs and ensure prompt despatch of support to address immediate needs
Continuous Improvement: Escalate complaints as necessary and contribute to initiatives that reduce customer complaints
Data Analysis: Review job history and run reports to avoid duplication of tasks
Invoicing: Raise invoices in line with established terms

Fulltime

Helpdesk Support Technician

Rackspace is looking for an entry level Helpdesk Support Technician to be first ...

Location

United Kingdom , Cardiff

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Self-motivated with a strong desire to learn and improve both technical and ‘people’ skills
Strong verbal and written communication skills
Strives for performance improvements in oneself and peers
Ability to work at a team level as well as an individual level
Ability to interact confidently with more senior / skilled areas of the business
You will be required to work a shift pattern including weekend work
Ability to attend the Cardiff office weekly

Job Responsibility

Escalate support requests (phone/ticket/chat) according to escalation procedures
Work on “quick-fix tickets” (e.g. system resources, MyRackspace requests)
Manage incoming customer calls and chats
Basic user administration
Queue management (triage & routing)
Ensuring we adhere to customer & SLA commitments
Providing Fanatical Support in all of the above
Familiarity with desktop OS & Office tools

Fulltime

Helpdesk Support – Tier 1/Dispatcher

Full Job Description

Location

United States , New York

Salary:

45000.00 - 50000.00 USD / Year

Power Consulting

Expiration Date

Until further notice

Requirements

Help desk: 1 year (Required)
Windows: 1 year (Required)
US work authorization (Required)
Experienced in both Windows & Mac support and troubleshooting
iOS & Android device support and troubleshooting
MS Office/Office 365 support and troubleshooting
Desktop/Laptop hardware troubleshooting
MS Active Directory/Domain basics
MS Windows Server environment basics
MS Exchange/Office 365 administration basics

Job Responsibility

Client Support/Customer Service
Answering phones & dispatching support requests
Desktop/Laptop/Network/Mobile Device/Peripheral & Application Support
Documentation

What we offer

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Fulltime

Support Administrator

Are you a highly organised administrator with a proactive mindset? Office Angels...

Location

United Kingdom , City of London

Salary:

14.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in an administrative role within the construction industry
Confident using Microsoft Word and Excel (intermediate level)
Strong communication and multitasking skills
A proactive, can-do attitude with flexibility to support multiple sites
A commitment to health & safety and service excellence

Job Responsibility

Supporting engineers and site teams with compliance and documentation
Managing helpdesk queries and assigning jobs
Raising purchase orders and liaising with subcontractors
Producing monthly reports and maintaining accurate records
Providing general office support and assisting with onboarding new starters

What we offer

Extremely competitive hourly rate - and get paid weekly
Ongoing temporary opportunity to gain and develop your skills within the industry
Gain professional development with opportunities for training and career growth
Office Angels Boost Benefits - Including Holiday pay, pension scheme, Eye care vouchers and well-being support

Fulltime

It Support

IT Support is responsible for monitoring the IT Helpdesk and addressing the issu...

Location

United States , Las Vegas

Salary:

Not provided

ASTOUND Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science or engineering or related field, preferred
0-2 years of experience in a similar role
Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN)
Experience troubleshooting systems
Skilled in database programming and software installation
Proficient with MAC and OS
Excellent written and oral communication skills
Familiar with a range of software and hardware
Demonstrated experience as a support analyst in a corporate environment
Valid driver's license (G class)

Job Responsibility

Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support
Ensures users/customers are provided with professional, courteous, and timely support and service
Installs, modifies, and makes minor repairs to computer hardware and software systems
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity
Consults with users to determine appropriate hardware and software needs and assists in placing orders
Tests compatibility of new programs with existing ones
Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications
Installs software and necessary applications for workflow
Carries out software, network, and database performance tuning
Documents hardware and software updates

What we offer

Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program

Fulltime

Middle IT Helpdesk Engineer

As a Support Specialist, you’ll be the first point of contact for our users when...

Location

Poland , Wroclaw

Salary:

Not provided

Zoolatech

Expiration Date

Until further notice

Requirements

3+ years of experience
Perfect communication skills
Mac OS (OS installation and configuration)
Microsoft Windows (OS installation and configuration)
Experience working with corporate ticketing systems (e.g., Jira Service Desk)
Experience working with any antivirus solution
Issues troubleshooting with software/hardware
Ability to prioritize and manage multiple tickets simultaneously
Proactive attitude and ownership of tasks
Experience supporting remote users in distributed teams

Job Responsibility

Handle incoming tickets via the Jira Service Desk in a timely and efficient manner
Communicate with users (reporters) in a polite, clear, and friendly manner via Jira, Slack, and email
Provide remote technical support and troubleshoot issues for both local and remote employees
Prepare laptops for new hires, perform device maintenance, and securely wipe laptops when needed
Coordinate equipment shipments for new employees through courier services
Maintain up-to-date records in the asset management system and track equipment changes
Enrol and configure laptops in MDM systems (Intune / Kandji)
Manage AntiVirus solution. Policy creation / troubleshooting. (ESET)
Manage user accounts and access rights within Google Workspace
Create and manage webinars, and provide support for internal events

What we offer

Paid Vacation
Sick Days
Sport/Insurance Compensation
English Classes
Charity
Training Compensation

IT Helpdesk Support Administrator

Randstad

Location:
Greece , Athens, northern suburbs

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 15, 2026

Expiration:
March 05, 2026

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Job Description:

Job Responsibility:

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Additional Information:

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Expiration:March 05, 2026

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February 15, 2026

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