It Helpdesk Support Administrator Job at Randstad (Athens)

Senior IT Support Administrator

Our Information Technology team is looking for a Senior IT Support Administrator...

Location

United States , San Diego

Salary:

61200.00 - 84100.00 USD / Year

Seismic

Expiration Date

Until further notice

Requirements

Strong customer service focus combined with excellent verbal, written, and interpersonal skills
Experience with ITIL based helpdesk system (We utilize Freshservice)
Minimum 3+ years of experience providing end user technical support
Self-motivation to accomplish team goals
Exceptional organizational and time-management skills
Familiar with Azure Active Directory, Google Workspace, JAMF, PowerShell, ServiceNow, Workato, Meraki
Zoom Room experience preferred
Familiarity working with a 100% cloud environment
Eager to develop proficiency with AI-driven tools and apply them to improve workflows, decision-making, and efficiency
Experience with inventory management

Job Responsibility

Provide timely responses and resolutions to both PC and Mac users
Serve as a primary steward for your local office – while also supporting our hybrid workforce
Manage local A/V systems and be the local liaison for all-hands meetings
Manage permissions and access through: Azure Active Directory, Office 365, JAMF, NinjaOne, and Google Workspace
Engage with team members within and external to IT to improve the overall IT experience
Work with third party vendors and solution providers

Fulltime

IT Helpdesk Support Analyst: Bury

We are seeking a proactive IT Helpdesk Support Analyst to join our IT team withi...

Location

United Kingdom , Bury

Salary:

Not provided

Butcher & Barlow

Expiration Date

Until further notice

Requirements

Proven experience in an IT helpdesk or support role (ideally within a professional services or legal environment)
Strong working knowledge of Microsoft Office (essential)
Exposure to Microsoft 365 technologies
Good understanding of Windows operating systems
Excellent communication and customer service skills
Ability to explain technical concepts to non-technical users
Strong organisation and time management skills
Ability to work independently and as part of a team
Full, clean UK driving licence (essential)
Willingness to travel between branch offices

Job Responsibility

Provide support for software, hardware, and user issues
Support Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and troubleshoot user problems
Assist with Microsoft 365 environment support, including email, Teams, OneDrive etc
Perform user account administration (new starters, leavers, access changes)
Deliver one-to-one and small group end-user training on IT systems and applications
Log, track, and resolve helpdesk tickets in line with SLAs
Set up and maintain PCs, laptops, printers, and mobile devices
Assist with basic network and connectivity issues
Travel to branch offices as required to provide on-site support
Document procedures and contribute to IT knowledge bases

Fulltime

IT Helpdesk Administrator

Join a leading property company in a dynamic IT helpdesk environment, where no t...

Location

United Kingdom , City of London

Salary:

14.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in an IT helpdesk or support role
Strong knowledge of Microsoft Operating Systems and Office Suite
Excellent communication skills, both verbal and written
Ability to work well under pressure and meet deadlines
Familiarity with CRM systems is a plus

Job Responsibility

Respond to and resolve IT support tickets in a timely and efficient manner
Answer telephone queries, providing exceptional customer service
Troubleshoot hardware and software issues
Maintain accurate records and documentation in the CRM system
Ensure compliance with company policies and procedures

What we offer

Extremely competitive hourly rate
Ongoing training and development opportunities
Diverse and inclusive working environment
Exciting projects, working with top-tier clients
Office Angels Boost benefits on your first day of temping, with discounts on major retailers, free eye care vouchers, wellbeing seminars, and much more

Fulltime

System Administrator / IT Support

As a System Administrator / IT Support Specialist at IV Future, you will be resp...

Location

Romania , Galați

Salary:

Not provided

IV Future

Expiration Date

Until further notice

Requirements

Minimum 2-3 years of experience with IT maintenance and technical support required
Associates degree or equivalent required
computer-related field preferred
Excellent written and verbal communication skills in English
Server hardware, operating systems, and software knowledge
Experience with scripting languages and SQL server databases
Work experience with system like : Windows, Linux, or Mac systems
Effective time management skills

Job Responsibility

Maintain and configure the operation of computer systems and servers
Managing Windows, Linux, or Mac systems
Upgrading, installing, and configuring application software and computer hardware
Troubleshooting and providing technical support to employees
Document problems and solutions appropriately
Creating and managing system permissions and user accounts
Performing regular security tests and security monitoring
Maintaining networks and network file systems
Oversee desktop and helpdesk support efforts, ensuring that all applications, workstations and equipment problems are resolved in a timely manner

What we offer

Performance bonus
Holiday bonuses
Meal vouchers
Option to work out of office/hybrid
Extra days off
Flexible working hours
Discounts at company partners
Medlife Business medical services subscription
Team-building activities
Specialized training sessions

New

Junior IT Helpdesk Specialist

We are looking for a Junior IT Infrastructure & Support Specialist (Contractor) ...

Location

Ukraine , Kyiv

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Self-organized and service-minded, like to engage with other people
Organized, with structured ways of working and likes problem-solving
Prior systems administrator or infrastructure\customer\workplace support experience
Good knowledge of user side of Windows operating system family administration (on user level)
Understanding of Windows Server or Microsoft Cloud services
Knowledge in Active Directory service and ability to manage objects (users, groups, PCs,etc.)
Basic knowledge in LANs and connectivity issues, troubleshooting methods
Intermediate+ level of English
Good communication skills (verbal and written)

Job Responsibility

Provide professional and efficient support for customers, both in Kyiv and globally
Fulfill IT services requests, resolve IT incidents
Plan, prioritize, and coordinate IT Help Desk tasks for oneself
Assist users in troubleshooting hardware\software problems
Perform hardware and software maintenance: installations, replacements, repair, cleanup on request
Take part in local IT support initiative: inventory update, maintenance, events organization, IT workplace organization
Assist in Local Area Network physical layer management process
Create and update the knowledge base related to IT services

What we offer

24 working days of annual vacation
medical insurance
paid sick leaves and child sick leaves
maternity and paternity leaves
Breakfasts and lunches in the office
Good working conditions in a comfortable office in UNIT.City
A parking lot with free spaces for employees
Occasional business trips to Western Europe

Fulltime

New

IT Support Technician (Tier 3)

Games Workshop has an exciting opportunity for a proactive and resourceful Tier ...

Location

United States , Memphis

Salary:

Not provided

Games Workshop

Expiration Date

June 22, 2026

Requirements

Experience supporting users via an ITSM helpdesk application in an enterprise environment, including experience supporting remote users across varying time zones
Strong knowledge of Windows Operating Systems, Server Technologies, Active Directory, and Group Policy
Robust network troubleshooting skills for routers, switches, wireless access points, firewalls, WAN, and LAN, alongside a solid understanding of DHCP, DNS, TCP/IP, VPN, VOIP telephony, and virtualization
Experience supporting retail stores, warehousing, and distribution networks
Familiarity with Microsoft Office, D365, Google Workspace administration, and VMware
Experience building and maintaining network images using Windows MDT

Job Responsibility

Serve as the highest escalation point within the Service Desk
Triage, track, and document the full lifecycle of advanced incidents through to final resolution
Monitor, maintain, and support core systems, hardware, and infrastructure to ensure alignment with security standards and service level targets
Identify opportunities for continuous improvement
Handle administrative support duties as requested by the IT Manager
Participate in the out-of-hours technical response rota to handle critical incidents
Help deliver key service initiatives, operational changes, and technical project workstreams
Contribute significantly to technical knowledge library
Provide targeted training and mentorship to Tier I and Tier II technicians
Assist with Major Incident management as needed

What we offer

4 weeks’ vacation per year
12 additional public holidays paid off
Full health, dental, and eye coverage
401K with a matching 3% match
Profit share bonus (subject to GW meeting profit targets)
Option to join Share Save scheme
Staff discount of between 25% and 50% on our products

Fulltime

It Helpdesk Analyst - Trading

Randstad Digital have partnered up with a leading global financial institution t...

Location

United Kingdom , City of London

Salary:

200.00 - 300.00 GBP / Day

Randstad

Expiration Date

June 26, 2026

Requirements

Trading Floor Experience: Background in a fast-paced investment bank or trading environment
VIP Savvy: Able to stay calm and communicate clearly under pressure with demanding floor traders and executives
Solid administration skills across Microsoft 365, Active Directory, and Windows 11
Hands-on experience deploying and patching devices using Intune or SCCM
Familiarity with supporting users in Citrix environments
Experience troubleshooting trading tools like Bloomberg, Reuters, or ION
Simple PowerShell skills to automate daily tasks
A good understanding of ITIL workflows and ticketing systems

Job Responsibility

Provide fast, friendly IT support face-to-face on the trading floor and for remote workers
Build, set up, and fix laptops, desktops, and specialized trader equipment
Handle account setups, software licenses, and access permissions for staff joining or leaving the company
Manage user accounts and security groups using modern Microsoft cloud tools
Fix internet, network, and secure connection (VPN) problems
Keep track of IT issues and work with other tech teams to solve bigger problems

Fulltime

Apprentice IT Support

We’re looking for an Apprentice IT Support to join our busy IT team. This is a g...

Location

United Kingdom , Truro

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A genuine interest in IT and a desire to learn
Strong communication skills and a customer-focused approach
A logical, problem-solving mindset and good attention to detail
Basic familiarity with Windows PCs and Microsoft 365 apps (Word, Excel, Outlook, Teams)
Own vehicle so able to travel between office as required
Level 2 equivalent Maths and English

Job Responsibility

Supporting the IT team with day-to-day systems and network administration tasks
Installing and maintaining hardware and software
Troubleshooting Windows PCs and supporting business applications
Logging, tracking and resolving Helpdesk requests in a professional and timely way
Diagnosing issues, problem solving, and escalating where needed
Providing general IT support to colleagues (in person, by phone and remotely)
Supporting IT projects, including rollout of new systems and upgrades

What we offer

Group pension plan
Annual bonus scheme
Medical cash plan
Life assurance
Holiday trading
Private medical insurance options
Cycle to work
Discounted shopping platform

Fulltime

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