IT Helpdesk I - Project Based Job at Autonomous Solutions (Logan)

IT Helpdesk Support

The GIST IT Helpdesk is the front line for supporting Bloomreachers with secure,...

Location

Slovakia , Bratislava

Salary:

8.00 EUR / Hour

Bloomreach

Expiration Date

Until further notice

Requirements

0–2 years of experience in an IT Helpdesk, Service Desk, or technical support role in a corporate or MSP environment (internships and part-time roles welcome)
Basic understanding of: Operating systems (Windows and/or macOS)
Networking fundamentals (Wi-Fi, VPN, basic connectivity troubleshooting)
SaaS concepts and SSO/identity providers
Strong customer service orientation with clear, professional written and verbal communication in English
Demonstrated ability to follow runbooks and procedures accurately, asking for help when issues are unclear or out of scope
Proven interest in IT (coursework, certifications, labs, side projects, or prior support experience)

Job Responsibility

Serve as a first-line point of contact for IT-related issues and requests
Log, categorize, and prioritize tickets accurately, escalating to senior helpdesk or infrastructure engineers when needed
Resolve basic / well-defined issues such as: Password resets and SSO access issues
Standard software install/uninstall requests
Basic troubleshooting for Google Workspace, Slack, Zoom, and other standard tools
Follow documented troubleshooting steps and escalation procedures consistently, keeping users informed on ticket status
Process standard access requests for company tools following least-privilege and access-minimization principles
Use JumpCloud and other IAM tooling to: Provision/deprovision users
Assign/remove application access
Enforce MFA and basic security controls

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program
$1,500 professional education budget annually
Employee Assistance Program with counselors

Parttime

IT Helpdesk Support

Are you a customer-focused IT professional looking to grow your career within a ...

Location

United Kingdom , London

Salary:

35000.00 - 38000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience as a Service Desk Engineer, ideally within an MSP
Proven experience handling 2nd line escalations
Strong troubleshooting skills across hardware, software, and user issues
Confident communicator, written and verbal, with a customer-first approach
Ability to manage and prioritise multiple open tickets at once
Comfortable working autonomously with a proactive mindset
Solid understanding of internet security and data privacy principles
Strong knowledge of: Windows 10/11 and macOS
Active Directory and Microsoft Azure / Entra ID
Microsoft 365 (Outlook, OneDrive, SharePoint, Teams)

Job Responsibility

Act as the first point of contact for clients via phone, ticketing system, and online chat
Serve as an escalation point for 1st line engineers, handling more complex issues
Own incidents through their full lifecycle, keeping clients informed and ensuring issues are resolved properly
Work to agreed Service Desk SLAs, including response times, resolution targets, and customer satisfaction
Provide remote support as well as attend client sites when hands-on support is required
Maintain and update the Service Knowledge Management System
Contribute to client projects and proactive improvements, not just BAU tickets

What we offer

70% remote working
Regular collaboration in the office
Attendance at client sites when required
Involvement in company training and events

Fulltime

New

Working Student - IT Infrastructure

As a working student in our IT team, you support the day-to-day operation of our...

Location

Germany , Ludwigsburg

Salary:

20.00 - 22.00 EUR / Hour

Instagrid

Expiration Date

Until further notice

Requirements

You are an enrolled student, ideally in (business) informatics or a comparable field of study – though all tech-enthusiastic study programs are welcome
You have an interest in or initial experience with Microsoft 365 (e.g. Exchange Online, Teams, SharePoint, Entra ID, Intune)
You bring basic knowledge of operating and administering Windows and macOS devices
You work in a service- and solution-oriented way, enjoy communicating with people, and take a structured approach
You are confident in both German and English (spoken and written)
You work independently and reliably, and you are curious to learn new things

Job Responsibility

1st Level Support / Helpdesk: You are the first contact for IT requests and incidents – you log tickets, resolve issues independently or escalate them in a well-prepared way, and document your solutions
On-Site Service: You provide hands-on deskside support directly at our Ludwigsburg site – setting up and handing over hardware, troubleshooting at the workplace, and assisting colleagues in person with their devices and peripherals
IT Onboarding: You prepare workplaces and end-user devices (Windows & Mac) for new colleagues, set up user accounts in Microsoft 365 / Entra ID, and support them through their first IT day
Client Management & Maintenance: You manage and maintain our endpoints via Intune, take care of software deployment, updates, and configurations, and keep an eye on the device inventory
Project Work: You support IT infrastructure and automation projects, e.g. rollouts, the introduction of new tools, or the improvement of existing processes
Documentation: You maintain guides and our internal knowledge base so that knowledge stays accessible to everyone

What we offer

Flexible working hours
Generous vacation entitlement plus additional special leave days (pro rata basis)
The opportunity to work in a company at the forefront of innovation

Parttime

Gas Responsible Person

A leading company in the Facilities Management sector is seeking a permanent Gas...

Location

United Kingdom of Great Britain and Northern Ireland , Cambridgeshire

Salary:

46000.00 GBP / Year

Boden Group

Expiration Date

Until further notice

Requirements

Extensive Gas Expertise: A deep technical understanding of gas safety management, distribution networks, and gas utilisation systems across both commercial and domestic environments
Compliance & Systems Knowledge: Practical experience managing gas compliance, LPG installations, and safe systems of work. Familiarity with Safe Control of Operations (SCO), SHEA Gas, escape/locate/repair activities, and CDM regulations is highly beneficial
Geographical & Logistics Requirement: Must hold a full UK driving license, be comfortable with regional travel, and be based no more than a 1-hour drive from the Huntingdon, Royston, or Saffron Walden regions (encompassing major regional defense infrastructure)
Communication & Influence: Exceptional interpersonal skills with the confidence to advise, influence, and collaborate with engineers, corporate managers, suppliers, and client stakeholders
Security Clearance: The ability to achieve and maintain National Security Vetting (SC Clearance) is a mandatory condition of employment

Job Responsibility

Lead Gas Infrastructure Governance: Act as the appointed point of contact for all gas-related technical matters, ensuring infrastructure compliance in line with Gas Safety Management Plans (GSMP) and statutory requirements
Manage Safe Systems of Work: Oversee the practical implementation of gas safety procedures, controlling on-site activities through the production, review, and issuance of permits to work, risk assessments, and method statements (RAMS)
Assess & Mentor Competency: Evaluate and verify the technical competence of Gas Skilled Persons, supporting their training and ensuring all engineers operating on the estate fully understand their safety responsibilities
Provide Strategic Project Input: Deliver specialist technical guidance, risk assessments, and safety assurance for gas-related lifecycle projects, asset maintenance, and helpdesk queries
Collaborate with Stakeholders: Work closely with the Gas Safety Manager, operational teams, client representatives, and supply chain partners to continuously improve safety performance and resolve corrective actions promptly

What we offer

A basic salary of £46,000 per year
Home-based working with a company car or cash car allowance for site visits
A 6% employee-matched pension contribution and 25 days annual leave
Fully funded, single Private Medical Cover
Life Assurance valued at 2x your annual salary
Funding for 1x professional industry subscription per year

Fulltime

Apac Hardware Support Lead

The APAC Hardware Support Lead will be responsible for the day to day running of...

Location

Malaysia , Bandar Rimbayu

Salary:

12500.00 MYR / Month

Ovarro

Expiration Date

Until further notice

Requirements

Excellent written and spoken English language skills
Experience in Telemetry/SCADA/PLC will be highly regarded
Experience in PLC programming
Experience in Project management an advantage
An engineering qualification or experience in a technical area
ideally with Industrial Automation, TCP-IP and Serial protocol experience
A product background will be highly regarded
Exceptional customer service
A background in a technical support role
An availability to travel to support our customers where needed

Job Responsibility

Supporting our customers across APAC and providing exceptional customer service across the Ovarro product suite – hardware, software, and firmware
Monitor and oversee the delivery of all APAC based SLAs
Project management
PLC/RTU programming
Monitor KBA creation
Client and internal training
Being the point of contact to assist both local & overseas distributors and integrator's
Assisting with onside technical solutions
Maintaining and contributing to the technical content of the Ovarro Helpdesk
Assisting, when necessary, in the testing of new products, hardware, software, and firmware

Fulltime

It Support Technician

Location

United Kingdom , Mansfield

Salary:

30000.00 - 32000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

5 years previous experience in a helpdesk environment is necessary
Planning, organising and good communication skills
Access to own vehicle
Willingness to learn
Understanding of SQL would be very beneficial
Adaptable to changing circumstances and demands
Good knowledge of Microsoft Office 365, especially Excel/VBA
Good Knowledge of Windows and Server operating system
Good problem-solving skills
Knowledge of infrastructure setups would be advantageous

Job Responsibility

Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members
Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance
Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations
Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability
Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management
Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives
Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation
Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management
Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development

What we offer

A collaborative and supportive work environment
On site parking
Opportunities for career development and training
Competitive salary and benefits package
Exposure to diverse and exciting IT challenges within a dynamic organisation

Fulltime

Physical Security System Administrator 1

We are seeking a Physical Security System Administrator 1 to join our Security a...

Location

United States , San Jose

Salary:

83120.00 - 124680.00 USD / Year

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

BS degree and 1+ Years of progressive experience or HS Diploma or Equivalent and 6+ Years of progressive experience
Requires some system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions
Demonstrated understanding of Windows patching and vulnerability remediation
Basic knowledge of large-scale networking, VLANS and routing
Requires reliable attendance at customer site during work hours required by customer
1+ years troubleshooting physical security systems in an enterprise environment to include Access Control, Key Box Management, and Video surveillance systems
1+ years experience in deploying or auditing physical security systems such as new site programming, new hardware additions, and validating correct system programming for building objects
1+ years experience working on IT related systems such as servers, workstations, and network switches
Ability to travel up to 10%

Job Responsibility

Provide assistance to end users in accessing and using client Physical Security systems (CCURE, Lenel, Genetec, etc.)
Answer Help desk phone calls
triage initial phone calls providing support and determine when escalation is required
Utilize technology-based problem tracking system (i.e., ticketing system) to document helpdesk phone calls
document troubleshooting steps prior to completing ticket and or escalating to next level of support
Support daily operations to include monitoring and reviewing system logs
Performs root cause analysis on significant issues at appropriate level of support
Implementation and maintenance of updates and enhancements of Security Video Management System, Security Key Management System, Security Access Control System Inventory Management System, Visitor Management System and other systems
Programming of software for new and existing Physical Security Systems
Updating Security System configurations as required by project

What we offer

A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave

Manager, Data Engineering - Finance Data Foundations

Manager, Data Engineering - Finance Data Foundations The Manager, Data Engineer...

Location

Canada , Toronto

Salary:

110000.00 - 130000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 5-8 years experience Data Engineering
with experience in Azure using Databricks
Bachelor’s degree Required
MBA or Master’s in Engineering preferred
Expert in Data Engineering in Microsoft Azure Environment + Toolsets (ADF, Synapse, Data Bricks, Cosmos DB, FunctionApps, Logic Apps etc)
Lakehouse experience using Databricks
Azure platform administration
Data Governance Software experience
Microsoft Power BI delivery and support
Strong SQL query skills

Job Responsibility

Leading the delivery of finance domain data migration projects with clear milestones, quality controls, and operational readiness
Designing and maintaining reusable data ingestion and transformation frameworks aligned with enterprise engineering standards
Ensuring data consistency, lineage, and trustworthiness across finance and enterprise data domains
Collaborating with business and technical stakeholders to enable analytics, forecasting, and AI readiness for finance data
Driving operational excellence across engineering practices, optimizing for cost, performance, and maintainability
Design, develop, and maintain robust batch and streaming data pipelines across Azure Data Factory, Databricks, Informatica, and SQL environments, ensuring scalability, reliability, and operational efficiency
Closely work with vendors, contractors and other FS teams to operationalize the data migration process for the hotels
Implement and oversee CI/CD workflows, Infrastructure as Code (IaC), and automated testing frameworks (unit, integration, and data validation) with built-in monitoring and observability to meet defined SLAs and SLOs
Operationalize data quality by integrating Informatica IDQ into finance workflows for profiling, rule-based validation, and continuous data quality monitoring
Apply governance standards by embedding metadata, cataloging, and lineage practices in collaboration with the Data Strategy & Governance team

Fulltime

Select Country

IT Helpdesk I - Project Based

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?