IT Helpdesk - First line support, Office Angels

IT Helpdesk - First line support

Office Angels

Location:
United Kingdom, Farnborough

Category:
IT - Administration

Contract Type:
Not provided

Salary:

12.50 - 13.00 GBP / Hour

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Job Description:

IT Helpdesk - First Line Support position in Farnborough, providing first-class support to staff and students, diagnosing IT issues, and assisting with software and hardware inquiries.

Job Responsibility:

Provide friendly, first-class support to staff and students via phone, email, and in-person
Diagnose and troubleshoot IT issues
Assist users with software and hardware inquiries
Document problems and resolutions in our ticketing system
Collaborate with the IT team to improve processes and enhance user experience

Requirements:

A positive attitude and a knack for customer service
Basic knowledge of IT systems and troubleshooting techniques
Excellent communication skills
Ability to work in a fast-paced environment while juggling multiple tasks
A desire to learn and grow in the tech field

Additional Information:

Job Posted:
June 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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