IT Help Desk Job at Christian Career (Portland)

IT Help Desk

At Anasia, we offer more than a job. We provide a long-term career and a chance ...

Location

Egypt , Cairo

Salary:

Not provided

Anasia Egypt for Trading

Expiration Date

Until further notice

Requirements

Bachelor’s in IT, Computer Science, or related field
2–4 years of IT support/help desk experience
Knowledge of Windows/Mac OS, networking basics, and troubleshooting
Strong communication and customer service skills

Job Responsibility

Support Users! Diagnose and resolve hardware/software issues, escalating when necessary
Maintain Systems! Install, update, and configure IT devices and applications
Assist Employees! Train staff on new technologies and IT policies
Document Issues! Track recurring problems and maintain accurate support records
Ensure Security! Support antivirus updates, access control, and data protection measures

Fulltime

New

IT Help Desk Support Specialist

We're looking for an experienced IT Help Desk Support Specialist to provide hand...

Location

United States , Spokane

Salary:

28.00 - 30.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience supporting enterprise IT environments
Strong experience supporting Windows desktop operating systems
Experience configuring and repairing desktop computers and peripherals
Experience supporting Microsoft Office applications
Experience supporting iOS and Android mobile devices
Audio/visual and conference room technology support experience
Experience working within an ITSM or helpdesk ticketing environment
Outstanding customer service and communication skills
Excellent troubleshooting and problem-solving abilities
Strong organizational skills with the ability to manage multiple priorities

Job Responsibility

Provide exceptional desktop and technical support to end users both onsite and remotely
Analyze, prioritize, troubleshoot, and resolve IT incidents and service requests while meeting established service level agreements
Install, configure, maintain, and troubleshoot desktops, laptops, software, printers, and peripheral devices
Support Microsoft Windows operating systems, Microsoft Office applications, and enterprise software
Assist with mobile device support for iOS and Android smartphones and tablets
Provide audio/visual and conference room technology support
Document all support activities using IT service management (ITSM) ticketing systems
Coordinate hardware deployments, equipment refreshes, employee onboarding, and offboarding
Maintain IT asset inventory and equipment lifecycle records
Partner with distribution center teams to support printers, warehouse technology, and operational equipment

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

It Help Desk Specialist

Serving as the first point of contact for customers seeking technical assistance...

Location

United States , Dallas Fort Worth

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

Minimum of three-year experience in a technical support role and related field customer service experience
Experience in and working knowledge of PC hardware and laptop repair, networking, Microsoft Windows, remote client connectivity and software installation and removal
Exceptional customer service
Strong analytical skills
able to assess and solve issues in a high-pressure environment
Maintains a good understanding of IT industry trends
Excellent written and oral communication skills
Ability to participate in after hours on-call support
Proficiency in Office365 and other business software applications
Good understanding of computer systems, mobile devices and other tech products

Job Responsibility

Serving as the first point of contact for customers seeking technical assistance over the phone or email
Performing remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and details provided by customers
They will maintain a high level of technical proficiency in the area of personal computing, and application support through experience, on the job training, and formal IT training
Respond to technical IT assistance requests from the ticketing system
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Identify and suggest possible improvements on procedures

What we offer

Medical benefits
Paid vacation
Paid holidays

Fulltime

IT Help Desk Technician

We are looking for an IT Help Desk Technician to provide responsive technical su...

Location

United States , Oak Ridge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a help desk, desktop support, or customer-facing technical support position
Practical experience supporting macOS and iOS devices in a workplace environment
Working knowledge of Windows operating systems, basic networking concepts, and common endpoint issue resolution
Strong verbal and written communication skills with a customer-focused approach to support
Ability to follow established technical procedures and recognize when an issue should be escalated
Valid driver’s license and willingness to travel locally as needed

Job Responsibility

Diagnose and resolve routine technical problems involving computers, software applications, mobile devices, and user access
Provide end-user support for Windows and macOS systems as well as iPhone, iPad, and Android devices in a business setting
Record support requests accurately, maintain ticket updates, and document resolution steps within the service management platform
Route more advanced incidents to higher-level support teams with complete notes, troubleshooting details, and relevant context
Assist with basic setup and troubleshooting for conference room and meeting space audio/visual equipment
Travel to nearby branch locations when needed to deliver in-person technical assistance and device support
Support account-related tasks and basic endpoint troubleshooting in environments that use directory-based access management

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) plan

Fulltime

It Help Desk I

We are looking for an IT Help Desk I specialist to provide hands-on technical su...

Location

United States , Waianae

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least 3 years of experience in information systems, information technology, or a related technical support environment
A+ certification, Network+ certification, or an equivalent credential
Valid driver’s license and reliable daily access to a personal vehicle
Ability to troubleshoot hardware, software, printer, and basic network issues in a hands-on support setting

Job Responsibility

Install, configure, and maintain workstations, peripheral devices, standard software, and network-connected equipment to support daily operations
Investigate and resolve technical issues involving computers, printers, and related hardware, including more advanced repair needs when required
Identify and correct connectivity problems affecting communication between user devices, servers, printers, and other network components
Coordinate the relocation, setup, and reinstallation of computer equipment during office or departmental moves
Provide assistance to higher-level support team members on escalated tasks and broader technical initiatives
Track assigned activities, maintain accurate records, and support scheduling needs tied to project and operational work
Perform document scanning and help organize technical or project materials to ensure information is easy to access
Contribute to additional IT support and project-related duties as business needs require

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

IT Help Desk Technician

We are seeking an enthusiastic IT Help Desk Technician to join our growing techn...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Fulltime

IT Help Desk Technician

We are seeking an enthusiastic IT Help Desk Technician to join our growing techn...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

IT Help Desk Technician

Tech Tier 1 - Personnel filling this position are responsible for secure, accura...

Location

United States , Newkirk

Salary:

21.00 USD / Hour

7 Clans Casinos

Expiration Date

Until further notice

Requirements

Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware
Resolving tickets within the customer SLAs
Providing Great Customer Service
Basic understanding of principles and theories of network systems and management
Basic understanding of Internet technologies and products
Basic understanding of electrical safety procedure
One year of college course work or one year providing end user support for desktop and application software, or one year installing, upgrading, and troubleshooting computer networks
Guest Service experience preferred, however not required
Must be at least 18 years of age
Must be able to provide all documents required to show the incumbent is eligible to work in the United States

Job Responsibility

Ensure reliable functionality of all information systems supporting each department
Install, test, and configure workstations, peripheral equipment, and software
Create and manage user and computer accounts to include assigning to appropriate groups
Install network cabling systems and equipment such as printers, network interface cards, and switches
Escalate or involve complex problems to appropriate Help Desk Tier 2, Help Desk Tier 3, or vendors for troubleshooting and resolution
Act as the initial contact for all end-users that need technical support
Provide technical network problem resolution to customer end-users by performing question / problem diagnosis and guiding users through step-by-step solutions
Answering the help desk phone, creating new tickets, updating existing tickets, and responding to tickets assigned as appropriate in a prompt manner to minimize impact to casino operations
Clearly communicate technical solutions in a user-friendly professional manner and assist Tier 2, Tier 3, and other team members as needed
Document with pertinent data all work performed within the designated trouble-ticket system

Fulltime

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