IT Help Desk Technician Job at Robert Half (Delray Beach)

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IT Help Desk Technician

We are seeking an enthusiastic IT Help Desk Technician to join our growing techn...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

IT Help Desk Technician

Tech Tier 1 - Personnel filling this position are responsible for secure, accura...

Location

United States , Newkirk

Salary:

21.00 USD / Hour

7 Clans Casinos

Expiration Date

Until further notice

Requirements

Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware
Resolving tickets within the customer SLAs
Providing Great Customer Service
Basic understanding of principles and theories of network systems and management
Basic understanding of Internet technologies and products
Basic understanding of electrical safety procedure
One year of college course work or one year providing end user support for desktop and application software, or one year installing, upgrading, and troubleshooting computer networks
Guest Service experience preferred, however not required
Must be at least 18 years of age
Must be able to provide all documents required to show the incumbent is eligible to work in the United States

Job Responsibility

Ensure reliable functionality of all information systems supporting each department
Install, test, and configure workstations, peripheral equipment, and software
Create and manage user and computer accounts to include assigning to appropriate groups
Install network cabling systems and equipment such as printers, network interface cards, and switches
Escalate or involve complex problems to appropriate Help Desk Tier 2, Help Desk Tier 3, or vendors for troubleshooting and resolution
Act as the initial contact for all end-users that need technical support
Provide technical network problem resolution to customer end-users by performing question / problem diagnosis and guiding users through step-by-step solutions
Answering the help desk phone, creating new tickets, updating existing tickets, and responding to tickets assigned as appropriate in a prompt manner to minimize impact to casino operations
Clearly communicate technical solutions in a user-friendly professional manner and assist Tier 2, Tier 3, and other team members as needed
Document with pertinent data all work performed within the designated trouble-ticket system

Fulltime

IT Help Desk Technician

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan
Free online training

Fulltime

IT Help Desk Technician

We are seeking an enthusiastic IT Help Desk Technician to join our growing techn...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

IT Help Desk Technician

As a Help Desk Technician, you will assist clients with technical issues via pho...

Location

United States

Salary:

40000.00 - 45000.00 USD / Year

Darkhorse Technologies

Expiration Date

Until further notice

Requirements

Excellent verbal and written communication skills
Proven time management skills
Proven reliability and the ability to work independently
Excellent customer service skills
Problem solving and troubleshooting skills
1-2 years of tech support experience is preferred
1-2 years of customer service experience
Bachelor’s degree in Information Technology or Computer Science is preferred

Job Responsibility

Provide excellent customer service via phone and remote technical support
Walk clients through diagnostic procedures to identify and resolve errors
Communicate with vendors to request service, update, and resolve open tickets
Adhere to established methods for responding to and documenting support requests
Perform maintenance tasks on end user devices
Provide ongoing user training and self-fix solutions to clients
Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment
Handle technical requests such as password resets, drive mapping, and user accounts setup
Provide limited Saturday coverage as part of an on-call rotation schedule
Perform Tier 1 troubleshooting, configuration, and administration pertaining to clients’ printers, wireless network configuration, server-based print queues, antivirus and firewall programs, Microsoft Windows 7 and newer operating systems, Microsoft Office 2010 and newer

Fulltime

IT Help Desk Technician

We are seeking an enthusiastic IT Help Desk Technician to join our growing techn...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan
free online training

IT Help Desk Technician

Nationally recognized environmental remediation contractor looking for an employ...

Location

United States , Niagara Falls

Salary:

22.00 - 28.00 USD / Hour

Sevenson Environmental Services, Inc.

Expiration Date

Until further notice

Requirements

Associate’s Degree in Computer Science or a related field
equivalent experience and certifications (CompTIA A+, Network+) will be considered
Minimum of 1 - 3 years in a technical support or help desk environment preferred
Proficient with Windows environments and remote desktop tools
Strong problem solving abilities and the ability to explain complex technical issues to non-technical users
Must have a valid driver’s license

Job Responsibility

Serve as the primary contact for employees seeking help via phone, email, or in person for hardware, software, cell phone, and network issues
Diagnose and resolve issues related to Windows OS, Microsoft Office 365, printers, and mobile devices
Assist in installing, configuring, and updating workstations and office technology
Perform basic administrative tasks such as password resets and user account creation
Review, code, and approve vendor invoices for routing to managers

What we offer

medical
dental
prescription
401k
matching
profit sharing
pension plan
paid time off
holidays
Tuition reimbursement

Fulltime

IT Help Desk Technician

We are seeking an enthusiastic IT Help Desk Technician to join our growing techn...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

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