IT Help Desk Technician Jobs

Aspire of WNY

Location:
United States, Fredonia ▼
Jamestown

Category:
IT - Administration

Contract Type:
Not provided

Salary:

18.41 - 25.78 USD / Hour

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Job Description:

Aspire of WNY is looking for a full time Help Desk Technician at our Fredonia location. Please note this is an in-person position. At Aspire, we are driven by the core belief that children and adults with developmental disabilities have the right to realize their full potential and live as independently as possible. Aspire compassionately and relentlessly works toward facilitating this end.

Job Responsibility:

Providing on-site technical support to users
Prioritizing and escalating help desk requests based on how critical they are to our business processes
Installation and maintenance of technical systems
Troubleshooting common problems related to Internet connectivity, hardware and software, operating systems, and data security.

Requirements:

Minimum of two (2) years’ experience in a professional IT work environment
Associate degree in computer science preferred
IT experience within a multi–location organization, advanced knowledge of networking principles and operating systems and experience with administration of wireless access points preferred.

What we offer:

Medical insurance through Independent Health
Dental insurance
FSA
100% agency paid life insurance
Both long term and short term disability insurances
403b retirement with Agency match
Continuing education reimbursement
15 paid holidays
Separate sick, personal and vacation time

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Help Desk Technician