IT Help Desk Technician Job at Tenstreet (Tulsa)

IT Help Desk Technician

Tenstreet

Location:
United States , Tulsa

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The IT Support Technician will participate in the day-to-day support and administration of the company’s office network, employee workstations, IP phone system, and other internal applications and tools. Responsibilities will include provisioning, troubleshooting, and maintenance of macOS and Windows systems and associated software, as well as employee on-boarding and training. The ideal candidate will also serve as a general technical resource involved with various projects.

Job Responsibility:

Acting as main point of contact for IT-related issues in a mixed environment of macOS and Microsoft Windows
Provide technical assistance and support to end users
Assist with setup of internal company meetings
New hire setups, including computer build and trainings
Maintain IT ticketing queue
Ensuring compliance with and purchasing software licenses
Acting as a backup IT system administrator

Requirements:

Ability to quickly identify IT-related issues and know where to look when you don't know the answer
Power-user level experience on macOS and Microsoft Windows
Experience using Microsoft Office 365
Solid understanding of the usage and administration of “cloud” services
Demonstrated ability to manage an interrupt driven workload
The ability to work independently in a fast-paced environment
Strong customer service skills
Experience with a ticketing system
Familiarity with centralized client management systems
Experience supporting both Android and iOS devices
Security-focused mindset

Nice to have:

Working knowledge of IP telephone systems
Working knowledge of networking technologies and concepts, including Wi-Fi, VLANs, VPNs, and managing network devices
Basic knowledge of Linux/Unix systems
Basic system administration experience

What we offer:

A positive and generative work environment enabling you to develop your skills, collaborate with other professionals and invest in others
A work community that strives to take great care of you through great benefits like health insurance, dental, vision, 401k, PTO and others

Additional Information:

Job Posted:
January 18, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Tenstreet - All Job Offers

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