IT Help Desk Technician, Level II Job at Robert Half (Honolulu)

Help Desk II Technician

Beacon Technologies is seeking a Help Desk II Technician for our client partner....

Location

United States

Salary:

Not provided

Beacon Technologies

Expiration Date

Until further notice

Requirements

Excellent customer service skills
Two years support experience with Windows 10, and Microsoft Office 2019
Two years' experience with Network and Printer troubleshooting
Must be proficient is typing skills and be able to multi-task
MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense

Job Responsibility

Performs Level One troubleshooting and support for all provided hardware and software solutions
Provides Level 1 support to employees from 160 locations, ~10,000 employees
Expected to work any shift during business hours SHOULD THE NEED ARISE

What we offer

Career advancement opportunities
Extensive training
Excellent benefits including paying for health and dental premiums for salaried employees

Fulltime

Service Desk Technician

This position will serve as the initial customer interface for all local IT issu...

Location

United States , Dahlgren

Salary:

80000.00 - 86000.00 USD / Year

Innovative Management Concept

Expiration Date

Until further notice

Requirements

CompTIA Security+CE or higher certification to meet IAT Level II requirements
Pursuant to a government contract, this specific position requires U.S. Citizenship
Current DoD TS/SCI clearance eligibility day one and prior to entry on duty
Three to seven years of help desk experience or related technical field experience
Maintain technical and management certifications as per DoDM 8140.03
Compliance with DoD and Command’s Cybersecurity Policies
Experience with Computer set-up, configuration, and troubleshooting
Experience with MS Office, Adobe, authorized Web Browsers
Experience with Incident management process and its application
Detail-oriented and highly organized, with excellent written and oral communication skills

Job Responsibility

Provide walk-in and live, onsite telephone coverage during normal service hours
Answer customer telephone calls and emails to the service desk during normal service hours
Record any additional information obtained from the user in the ITSM system
Provide users with a ticket number via email if/when the user does not submit a ticket for support
Perform initial diagnosis and analysis of incidents and provide immediate resolution and recovery when possible
or facilitate effective hand-off escalation of incidents as needed
Use knowledge of software associated with the Standard Desktop Configuration (MS Office, Adobe, and current authorized web browsers)
Provide in-depth and high-level onsite telephone support to the end-user community on problems, questions, and use related to hardware, software, and networks, and dispatching field engineers from the appropriate team when applicable
Set up, configure, use, and troubleshoot classified systems and networks
Use automated help desk management systems for efficient support operations

What we offer

401(k) with a 3% employer match
paid time off
paid holidays
FSA spending
dental
vision
health insurance
company-sponsored AD&D
life insurance
may also be eligible for a bonus and/or other incentives

Fulltime

GSD Technical Specialist II

Konica Minolta currently has an exciting opportunity for a GSD Technical Special...

Location

United States , Palm Harbor

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

High school or equivalent
Konica Minolta Outward Professional Level achievement
Minimum 2-3 years' experience as help desk / service technician
Proficent verbal and written communication skills
Knowledge of systems and applications used to support a call center environment
Aptitude to learn KM Product specific knowledge
CompTIA A+, N+, Microsoft network and windows certifications preferred
Good customer service and interpersonal skills
Ability to problem solve and perform advanced troubleshooting with minimal assistance
Computer skills - Microsoft Office, Word, Excel, PowerPoint

Job Responsibility

Follows prescribed process and procedures including systems, schedule adherence and tool utilization
Communicate clearly and professionally with customers to handle requests efficiently
convey technical information in an easily understood manner to internal and external parties
Handle inbound requests and escalations including support incidents, service requests, and orders using KMBS systems and following customer specific procedures and policies
Utilizes listening skills to understand the nature of the customer request and determine best course of action including resolution of technical issues and proper handling of account specific procedures
Identify urgent situations that require additional actions to satisfy the customers' needs including technical escalation of issue
Utilizes tools, system knowledge and other resources effectively
Perform troubleshooting on complex/advanced KM technologies to remotely resolve issue or escalate as required
Follow through on commitments, research as needed using available resources
Identify and document troubleshooting examples to improve customer issue resolution

What we offer

Health Insurance
Health Reimbursement Account
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA
Fitness Subsidies

Fulltime

New

Driver - Log Truck

Currently, we are seeking a qualified Log Truck Driver for our Burlington Trucki...

Location

United States , Mt Vernon

Salary:

28.00 - 33.00 USD / Hour

Sierra Pacific Industries

Expiration Date

February 09, 2026

Requirements

Must have Class A license
Must have current medical card
Must have clean DMV record
Must have good work references
1-year commercial truck driving experience

Job Responsibility

Drive log trucks in accordance with traffic laws
Load and secure log loads and transport to destination
Perform daily inspection of truck
Learn and operate onboard computerized time and load info tracking
Meet dispatch schedules on time
Perform duties in a safe and efficient manner

What we offer

Up to a $1,500 hiring bonus
We train and promote from within
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation
10 holidays
Full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums
401(k) with Company Match
additional Retirement Contributions
company-paid Life Insurance

Fulltime

New

Dispatch Student

We are currently recruiting an energetic, results-focused post-secondary student...

Location

Canada , Winnipeg

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

Currently enrolled in a post-secondary education with a focus on any combination of Supply Chain, Management, or Business Administration, or related field
Ability to work independently and work effectively as a team player
Exceptional customer service skills
Flexibility to meet changing work needs and demands
Ability to thrive in a multi-tasking, deadline oriented, high volume and fast-paced environment
Strong attention to detail
Full‑time availability during the summer
Weekend availability is required to support operational needs

Job Responsibility

Communication with customers and drivers via telephone, email, chat, and satellite
Assisting with customs-related issues for South- and North-bound shipments
Providing our drivers with information such as customer specifics, routing, road conditions, and other information
Problem solving by working closely with our drivers and internal departments to service our customers
Working closely with our Customer Service, Customs, Planning, and other internal teams
Helping with breakdown situations and working closely with our local shop

What we offer

Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

Parttime

New

Customer Care Specialist - German Speaking

SRG are seeking a German speaking customer care specialist to join a leading med...

Location

United Kingdom , Deeside

Salary:

30000.00 GBP / Year

SRG

Expiration Date

Until further notice

Requirements

Proven experience of a Customer facing, claims/query management and distribution role preferably in a Health Care environment
Ability to communicate in both German and English
Ability to communicate at all levels within the organisation
Proven data analysing skills and an ability to translate tasks into action plans and deliver to timelines
Fully competent in oral and written communications
Strong motivational skills
Subject matter knowledge
Customer Service skills
Formal qualifications in Export and Customer Service
Fully competent in oral and written communications and must be able to demonstrate proven interpersonal skills

Job Responsibility

Primary Customer and 3pl liaison, claims and queries management
Reporting and KPI data
Collaboration with other areas of the business such as Finance and Masterdata
Raise claims within SLA, investigate to resolution, communicate outcomes
Measures of success in the role will be by clear objectives and KPI reports to support daily activity and performance measurement
Identify opportunities for continuous improvement
Demonstrates a sense of urgency in respect of ensuring work is completed quickly and accurately
Strong communication skills both oral and written ensuring desired outcomes are understood and achieved
Has good interpersonal skills, able to deal at all levels, develops relationships within the organisational structure to assist in goal achievement
Coordinate and assist with audit requirements

Fulltime

New

Corrections Oversight Worker

The Corrections Oversight Worker supervises inmates to ensure that meal and food...

Location

United States , Beaver

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Must be over 18 years of age
Minimum of one (1) year of food prep or related work preferred
Previous supervisory experience preferred
Previous experience interacting with inmates a plus
Ability to motivate and supervise inmates and/or team members to attain quality and quantity of food production in a correctional work environment
Must be able to obtain a food safety certification
Ability to work independently with limited supervision
Ability to exercise good judgment and tact
Must be able to follow basic safety procedures and policies
Must qualify for and maintain correctional facility security clearance

Job Responsibility

Adhere to and maintain preparation and production guidelines according to Aramark standards by reviewing and approving production and temperature logs
Supervise inmates in food preparation and tray assembly
Ensure timely, efficient meal service and all Aramark guidelines are being met
Participate in preparation and serving of meals
Prints and distribute recipes
Direct inmates in the use of Aramark recipes and train on proper cooking procedures
Ensure proper portions and any special dietary requirements are fulfilled
Obtain accurate daily population counts and review with staff
Adhere to security policies and procedures. Ensure storage areas are locked at all times
Ensure that all kitchen tools and equipment are returned to their designated secure area. Ensure all keys are returned and secured

Fulltime

New

Dispatch Projects Lead Engineer Specialist

The Remote Operations (Dispatch Centers) Projects Lead Engineer / Specialist wil...

Location

Portugal , Porto

Salary:

Not provided

EDP

Expiration Date

January 29, 2026

Requirements

University degree related with Engineering or Administration
Ability to read, write and speak English and Spanish or Portuguese fluently
At least 3 years of experience in Consulting and/or Project Management with specific knowledge
Exceptional analytical and quantitative problem-solving skills
Strong Microsoft Office skills
Strong communication skills to engage with technical and Business Unit stakeholders
Ability to build consensus and align different stakeholders
Strategic thinking and planning
Program and Project Management skills
Agile methodology skills

Job Responsibility

Development of tools to allow the generation and follow-up of performance, KPIs and SLAs reports for all RODC areas: Remote Operations, Operational Technology and Operational Data Office & Reporting
Analysis of deviations against targets and conduction of deep-dive analysis to support the identification of improvement opportunities in coordination with the corresponding RODC areas' leaders and the Director
Coordinate, follow-up and support implementation of identified improvement opportunities and align between the involved areas
Establishment of links with the different teams both internally within RODC and with the rest of the organization, when required, to allow the full RODC reporting objective
Manages coordination with the different RODC team leaders to provide periodic forecasts and targets both for operating and financial performance
Ensures accuracy of the reporting and assists in correcting any inaccuracies in the business data
Identification and validation of new data sources for additional reporting needs
Ensure the creation and success of strategic programs and/or projects for the organization through effective and efficient management of scope, time, cost and quality
Develop program plans (execution, communication, risks, etc.) aligned with RODC Director and rest of Dispatch areas' leaders
Continuous update of the status of the programs and projects according to the procedures and tools in force

What we offer

Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making
Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits
Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility

Fulltime

IT Help Desk Technician, Level II

Robert Half

Location:
United States , Honolulu

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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