IT Help Desk Technician, Level II Job at Robert Half (Honolulu)

Service Desk Technician

This position will serve as the initial customer interface for all local IT issu...

Location

United States , Dahlgren

Salary:

80000.00 - 86000.00 USD / Year

Innovative Management Concept

Expiration Date

Until further notice

Requirements

CompTIA Security+CE or higher certification to meet IAT Level II requirements
Pursuant to a government contract, this specific position requires U.S. Citizenship
Current DoD TS/SCI clearance eligibility day one and prior to entry on duty
Three to seven years of help desk experience or related technical field experience
Maintain technical and management certifications as per DoDM 8140.03
Compliance with DoD and Command’s Cybersecurity Policies
Experience with Computer set-up, configuration, and troubleshooting
Experience with MS Office, Adobe, authorized Web Browsers
Experience with Incident management process and its application
Detail-oriented and highly organized, with excellent written and oral communication skills

Job Responsibility

Provide walk-in and live, onsite telephone coverage during normal service hours
Answer customer telephone calls and emails to the service desk during normal service hours
Record any additional information obtained from the user in the ITSM system
Provide users with a ticket number via email if/when the user does not submit a ticket for support
Perform initial diagnosis and analysis of incidents and provide immediate resolution and recovery when possible
or facilitate effective hand-off escalation of incidents as needed
Use knowledge of software associated with the Standard Desktop Configuration (MS Office, Adobe, and current authorized web browsers)
Provide in-depth and high-level onsite telephone support to the end-user community on problems, questions, and use related to hardware, software, and networks, and dispatching field engineers from the appropriate team when applicable
Set up, configure, use, and troubleshoot classified systems and networks
Use automated help desk management systems for efficient support operations

What we offer

401(k) with a 3% employer match
paid time off
paid holidays
FSA spending
dental
vision
health insurance
company-sponsored AD&D
life insurance
may also be eligible for a bonus and/or other incentives

Fulltime

Service Desk Analyst

The Service Desk Analyst is responsible for supporting the functional and operat...

Location

United States , San Antonio

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma

Job Responsibility

Provides first level hardware and software technical support to include password resets in a professional and timely manner, while ensuring Five-Star Customer Service to both CHRISTUS Health and external customers seeking assistance from the Service Desk through phone calls, emails, or self service tickets
Provides effective Five-Star Customer Service by being polite, courteous, and friendly towards all customers at all times
Acknowledges customers immediately in order to determine need and helps the customer resolve issues or requests
Participates in departmental programs that promote and deliver exceptional customer service
Provides customers with assistance in understanding and making appropriate use of software tools and various applications and equipment such as, but not limited to MEDITECH, Microsoft Office Suite, WYSE/PC terminals, and printers to support end user and/or customer requests
Answers customer questions and concerns regarding system operations and responds proactively in resolving system issues by assessing the extent of problem and escalating the issue to next level support when necessary
Determines higher tiered or second level support group responsible if First Call Resolution does not occur
Adheres to all established Service Desk policies, procedures, and guidelines for processing, escalating, notifying and closing customer calls
Fully documents all associated resolutions and/or actions taken in the ticketing software system, including but not limited to, description of incident, information on the customer and hardware used, troubleshooting methods performed, and actions taken to final resolution and furthermore communicates resolution/escalation to the customer
Manages Support Teams Service Desk dockets to ensure customer SLAs are being adhered to

Fulltime

New

Seasonal team member

Longleat is seeking enthusiastic and customer focused Seasonal Team Members to j...

Location

United Kingdom , Longleat

Salary:

10.30 - 12.21 GBP / Hour

Longleat Enterprises Limited

Expiration Date

March 08, 2026

Requirements

A passion for delivering a great guest experience and willing to go out of your way to do so
Good team player with excellent interpersonal skills
Ability to remain calm and efficient under pressure
Excellent communication skills with a confident and friendly nature
Be honest, reliable and committed, and enjoy responsibility and exceeding expectations
You must be aged 16 or over, and above school leaving age to apply for this role
For Attractions Team Member role: applicants must be aged 18 or over
For Guest Experience Team Member role: Experience in a customer service environment is required

Job Responsibility

Food and Beverage Team Member: Delivering outstanding service at varied food outlets
Attractions Team Member: Supporting animal team with giraffe feeding, marshalling seasonal events, ensuring guest safety on rides
Retail Team Member: Engaging with guests, helping pick souvenirs, serving on till
Cleansing Team Member: Ensuring the park remains clean and presentable, focusing on guest toilet blocks
Ranger: Providing a clean and presentable environment, waste disposal, traffic management
Guest Experience Team Member: Welcoming guests at arrivals booths, resolving enquiries, meeting VIP guests, responding to questions via email, social media, or telephone

What we offer

29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service
Unlimited free entry to Longleat for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Membership for Friends and Family
Discounts on food and beverages and retail merchandise
Discounts on VIP Experiences and Accommodation
Discretionary bonus scheme
Employee Assistance Programme
Employer contributory pension scheme
Life assurance scheme

Fulltime

New

Planermill Supervisor

You are a natural leader with the proven ability to adapt and remain flexible in...

Location

United States , El Dorado

Salary:

Not provided

Canfor

Expiration Date

Until further notice

Requirements

Minimum 3-5 years of supervisory experience in an industrial environment
Working knowledge of web-based computer applications and Microsoft Office
Grade 12 or equivalent
Valid driver's license

Job Responsibility

Maintain the highest safety standards, ensuring compliance with all policies, procedures, practices, and OSHA regulations
Address unsafe conditions promptly and proactively
Identify opportunities to improve processes and reduce costs while safely meeting production targets
Coach, train, and support team members to maximize performance
Foster open communication and engage employees for input into work processes and systems
Ensure timely implementation of key corporate and operational initiatives, and assist in equipment troubleshooting
Maintain and monitor production goals
Work with other departments to achieve operational goals

Fulltime

New

Customer Service Representative

As a Customer Service Representative, you will embark in a 12- week training pro...

Location

United States , Mt Sterling

Salary:

17.15 - 25.73 USD / Hour

Dot Foods

Expiration Date

Until further notice

Requirements

High School Diploma
Excellent verbal and written communication skills
Proficient in Microsoft programs such as Office, Word, and Excel
Ability to process a high volume of request (email/phone) at a fast, accurate pace

Job Responsibility

Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution
Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation
Process customer orders to ensure internal order deadlines are completed on time
Go above and beyond to meet customer needs, including appropriate use of empathy
Work closely with a team to include, outside sales, regional teammates, and internal customers
Applies lean thinking and tools to identify and eliminate waste in all areas of the position

What we offer

Significant advancement opportunities
Potential to work from home after 1 year

Fulltime

New

Seasonal forestry opportunity

Every year, Canfor hires numerous Forestry Field Assistants to join us in term p...

Location

Canada , Prince George

Salary:

47600.00 - 68000.00 / Year

Canfor

Expiration Date

Until further notice

Requirements

Current or past enrollment in a forestry or natural resources management program, and/or forestry work experience
Excellent communication skills and an ability to perform physically demanding fieldwork in a team environment
A valid Class 5 Driver’s License

Job Responsibility

Timber stratification and preliminary feature identification using Lidar data and imagery
Road and cutblock layout
Site level plans and ecosystem data collection
Operational cruising
Field information mapping stream and riparian assessments
Supervision of planting, vegetation management, and site preparation activities to ensure compliance with safety, environmental, and quality standards
Completion of post-harvest prescriptions and regeneration surveys
Updating key Silviculture databases following completion of activities
Conducting both field and office activities which relate to Planning
Conducting field surveys and assessments to support block design and reconnaissance efforts

What we offer

paid leave
health & well-being programs

Fulltime

New

General Assistant

We are delighted to offer an opportunity for a General Assistant to join our tea...

Location

United Kingdom , Cheddar

Salary:

10.30 - 12.21 GBP / Hour

Longleat Enterprises Limited

Expiration Date

March 22, 2026

Requirements

Self-motivated with excellent customer service skills
Experience of providing tours or sharing verbal information to groups of people
Experience of communicating with the general public
Excellent written and verbal communication skills
Able to work outside in all weathers
Knowledge of pre - history, geology, Victorian history
Experience of till operation

Job Responsibility

Provide the highest standard of service to customers in a polite, courteous and helpful manner
Ensure the highest standards of presentation and cleanliness throughout the premises
Have a good knowledge of Cheddar Gorge and Caves, its attractions and history
Provide guided tours and interpretation in the Caves and the Museum including fire lighting and flint knapping
Understand and have the ability deliver food service safety compliance to the requirements of the Longleat food corporate policy
Assist with the rotation of stock, reporting any short dated lines to the retail office
Operate the tills and be responsible for the security and accounting of all moneys handled during transactions in line with the cash handling procedure

What we offer

29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service
Unlimited free entry to Longleat and Cheddar Gorge and Caves for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Membership for Friends and Family
Discounts on food and beverages and retail merchandise
Discounts on Longleat VIP Experiences and Accommodation
Discretionary bonus scheme
Employee Assistance Programme
Employer contributory pension scheme
Life assurance scheme

New

Regional Manager

You will inspire, coach, and create a collaborative working team within your reg...

Location

United Kingdom , Bournemouth; Exeter; Bristol; Southampton

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Significant experience of motivating, developing, and managing performance of direct reports (30 plus) to inspire operational excellence across multi-sites ideally in a convenience environment
Has the ability to interact and understand others, developing new relationships and builds on existing relationships to ensure trust and mutual respect
Successfully delivers long-term strategic plans and improvement of success measures whilst managing budgets
Uses a variety of leadership skills to get the best from an individual or situation which includes coaching to stretch the performance of others
Outstanding communication, presentation, and people skills
Ideally would have knowledge of food retail/off-licence and have been a remote manager
Has experience of leading change on multiple activities that have delivered sustainable change
Knowledge and Awareness of EHO and licensing guidelines, legal rules, and guidelines
Understands employment legislation
Experience of other business functions such as supply chain, finance, customer service etc.

Job Responsibility

Mitigate risk by protecting Bestway with safe and secure processes for people, stock and property
Use your knowledge and experience to drive operational excellence and consistency on store standards
Ensuring stores adhere to Coco routines and processes, influence and take responsibility where change is needed to improve on these to make better
Develop Regional plans to achieve the Business strategy and take ownership of the delivery of this
Coach the leaders in your region to deliver outstanding results for their people ensuring everyone has an opportunity to get on, is trained to carry out their role both technically and behaviourally and challenged in the right way ensuring they are treated fairly so a pipeline of talent is evident for the future with a ‘spoilt for choice’ mindset
Celebrate success across your teams and continually learn from missed opportunities
Build effective relationships with internal and external stakeholders using inspirational communication, effective listening, recognition, and challenge
Focus on personal growth opportunities to continuously develop yourself
Embrace change so you oversee Successful implementation, embedding and sustaining of change initiatives
Role model the need for your team to view stores through the eyes of customers and put in place consistent customer measures that are simple to follow and track

What we offer

22 days holiday plus bank holidays
Private medical
Company car
Pension

IT Help Desk Technician, Level II

Robert Half

Location:
United States , Honolulu

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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