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BOLLINGER MISSISSIPPI SHIPBUILDING LLC Logo BOLLINGER MISSISSIPPI SHIPBUILDING LLC · IT - Administration

IT Help Desk Intern

United States, Lockport · Job Posted March 01, 2026
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Job Description

We are seeking a dedicated IT Intern to support Help Desk that is currently enrolled in an undergraduate or graduate program in Computer Science, Information Technology, or a related field. The candidate will provide frontline technical support to end users while gaining hands-on experience with structured service delivery and customer support best practices.

Job Responsibility

  • Assist users with basic IT issues via tickets, phone, or in person
  • Support account setup, password resets, and software installations
  • Update and maintain IT knowledge base articles and FAQs
  • Help track and report on service desk metrics
  • Escalate issues appropriately following IT service workflows
  • Set up and deploy new workstations, laptops, and other IT equipment
  • Support IT asset lifecycle management by tagging, tracking, and maintaining inventory records

Requirements

  • Must be currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field
  • High school diploma or GED required
  • Must be at least 18 years of age

What we offer

  • Competitive Pay
  • Comprehensive Benefits Package
  • Career Development
  • Cutting-Edge Projects
  • Positive Work Environment & Company Values
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