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This role is hands on and focused on hardware preparation, device imaging, and managing inbound and outbound IT assets. The ideal candidate has prior experience working with PCs, laptops, and enterprise asset management tools.
Job Responsibility:
Receive incoming hardware and verify accuracy
Image Surface and Dell devices according to company standards
Use ServiceNow to review and process hardware requests and orders
Pick, pack, and ship devices to end users or field locations
Wipe and prepare hardware for redeployment or disposal
Requirements:
Previous experience imaging PCs and laptops
Previous experience wiping hardware
Experience managing the process of receiving and shipping IT assets