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Our company is seeking IT Hardware Deployment Technicians to support a large-scale hardware refresh project. This role involves swapping out approximately 600 computers and 400 IP phones across eight buildings. The ideal candidate is detail-oriented, customer-focused, and has proven experience supporting IT in a corporate environment.
Job Responsibility:
Remove and replace desktop computers and IP phones at user workstations across multiple buildings
Perform basic hardware set up, including connecting devices to the network and ensuring successful power and data connections
Complete basic network configuration tasks such as joining devices to domains, setting up user profiles, and configuring network printers
Document completed work and any issues encountered, escalating technical problems as appropriate
Communicate with end users to coordinate device swap schedules and minimize disruption
Ensure all equipment is accounted for, properly labeled, and securely installed according to company standards
Requirements:
1-2 years of experience in a corporate help desk or IT support role preferred
Familiarity with Windows operating systems, basic networking, and device setup procedures
Strong troubleshooting skills for hardware and connectivity issues
Excellent communication and customer service abilities
Ability to work independently, manage time effectively, and travel between various building sites as needed