CrawlJobs Logo

It Hardware Asset Management Analyst

https://www.randstad.com Logo

Randstad

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Join a Global Financial Leader: IT Hardware Asset Management (HAM) Analyst. Are you a data-driven professional with a passion for lifecycle management? A premier global financial services enterprise is looking for a detail-oriented Hardware Asset Management (HAM) Analyst to take enterprise-level ownership of their end-user technology. Based in London with a 4 days onsite working model at Tower Bridge House, this one-year contract offers the chance to manage a sophisticated hardware ecosystem for a world-class organization. The Mission: Your primary focus is maintaining a gold-standard ServiceNow CMDB. You will be the architect of the hardware lifecycle-from initial procurement and deployment to refresh and sustainable e-waste management.

Job Responsibility:

  • Maintain and reconcile asset data across ServiceNow and Flexera
  • Manage assets including PCs, iPhones, iPads, and peripherals
  • Support audit readiness by tracking warranties, contract terms, and EOL/EOS timelines
  • Triage hardware incidents and produce high-level reports on inventory accuracy and refresh planning

Requirements:

  • 2-4+ years in IT Hardware Asset Management within a large enterprise
  • Deep knowledge of ServiceNow CMDB
  • Advanced Excel (VLOOKUPs are essential)
  • Experience reconciling data across multiple complex platforms

Nice to have:

  • Familiarity with Flexera, SCCM, Intune, Nexthink, or Power BI
  • IAITAM, ITIL, or COBIT certifications

Additional Information:

Job Posted:
May 03, 2026

Expiration:
May 12, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for It Hardware Asset Management Analyst

Hardware Asset Management Analyst

We are seeking an experienced Hardware Asset Manager to oversee the enterprise-w...
Location
Location
United States , Omaha
Salary
Salary:
Not provided
apexsystems.com Logo
Apex Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in hardware asset management, with an associate’s or bachelor’s degree, or equivalent experience
  • Experience with asset management tools such as ServiceNow, SCCM, and Intune
  • Full PC Life Cycle Management Experience
  • Familiarity with hardware vendors and their products, including Dell, HP, Cisco, and Apple
  • Solid understanding of IT Asset Management hardware management policies, procedures, and practices
  • Experience using asset management tools for hardware reconciliation and manual data reconciliation
  • Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience
  • Strong organizational skills to manage multiple engagements simultaneously
  • Experience with data analysis tools including Excel and Power BI
  • Familiarity with contract/agreement review and accurate interpretation
Job Responsibility
Job Responsibility
  • Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information
  • Review and analyze hardware contracts and maintenance agreements to establish entitlements
  • Validate data between all systems of record and the asset management tool
  • Prepare and distribute pre-defined and ad-hoc reports
  • identify and recommend hardware for potential replacement or upgrades
  • Perform asset deployment versus entitlement reconciliations to identify over and under-utilization by product
  • Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance
  • Monitor and alert stakeholders to changes in hardware warranty terms and conditions
  • Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity
  • Identify and report potential issues with the asset tracking tool and supporting systems
What we offer
What we offer
  • medical, dental, vision, life, disability, and other insurance plans
  • ESPP (employee stock purchase program)
  • 401K program with a company match after 12 months of tenure
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • corporate discount savings program and other discounts
  • on-demand training program
  • access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
  • certification discounts and other perks to associations that include CompTIA and IIBA
  • dedicated customer service team
Read More
Arrow Right

FLEX Senior Analyst - Software Asset Management

This role will provide Software Asset Management “SAM” support to the Global Tec...
Location
Location
United States , Bethesda
Salary
Salary:
33.94 - 55.77 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years relevant work experience including complex data analysis and financial modeling or equivalent work experience
  • Previous Service Now Software Asset Management experience preferred
  • Knowledge of Bigfix, Maark & WorkspaceOne or other discovery tools
  • Knowledge of ServiceNow and Flexera or other asset management tools
  • Strong excel spreadsheet skills, word processing, and presentation software skills
  • Ability to organize and interpret complex, detailed asset management information and present analytical results in manner appropriate for senior management decision-making (both orally and in writing, in memos or presentation format)
  • Capable of extracting, interpreting, and manipulating database table structures
  • Ability to manage multiple projects, and work both independently and as part of a team
  • Excellent interpersonal skills
  • able to maintain effective relationships with internal and external customers
Job Responsibility
Job Responsibility
  • Proactively monitors, enforces, and updates the workforce technology hardware and software standards to meet business requirements and evolving needs
  • Maintains asset information in the asset management tool, including product models, discovery models, product contracts and software entitlements defined within the scope of their area
  • Tracks, monitors, and analyzes asset data for utilization, deployment, and reconciliation to drive compliance and cost savings
  • Supports analytical activities related to workforce technology sourcing and renewals, including developing moderately complex financial models to help leadership make informed business decisions
  • Applies data management best practices to cleanse, process, document, validate and report asset management data
  • Responsible for developing and distributing regular reports in Excel and PowerPoint to Global Technology Procurement leadership
  • Leverages data to identify and surface opportunities to reduce costs, reduce risks, and/or improve operational efficiencies
  • Assists with presentation development for executive audiences
  • Establishes and maintains effective relationships with internal stakeholders and vendors
  • Enables self-service for employees procuring workforce technology assets through Marriott’s established procurement process
What we offer
What we offer
  • coverage for medical, dental, vision
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • 401(k) plan
  • stock purchase plan
  • Fulltime
Read More
Arrow Right
New

Hardware Lifecycle & Inventory Coordination Analyst

We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support ...
Location
Location
United States , Wayzata
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–6 years of professional experience in hardware lifecycle coordination, IT asset management, inventory management, supply chain support, or IT operations (not seeking super‑senior level)
  • Hands‑on experience using ServiceNow, specifically Hardware Asset Management (HAM)
  • Strong understanding of basic PC and laptop hardware components (CPU, RAM, processors, storage, etc.)
  • configuration expertise not required
  • Experience supporting PC or hardware refresh programs and lifecycle coordination in an enterprise environment
  • Strong analytical skills with a demonstrated ability to work with numbers, ask the right questions, and identify data issues
  • Advanced attention to detail with the ability to ensure data accuracy across multiple systems
  • Proficiency with Excel, including pivot tables and data analysis
  • Ability to clearly communicate with both technical and non‑technical stakeholders via email, meetings, and phone
  • Ability to take direction, execute independently, and think through how hardware lifecycle decisions impact different user populations (e.g., plant workers vs. administrative users)
Job Responsibility
Job Responsibility
  • Coordinate and manage enterprise hardware inventory and lifecycle refresh activities for 80,000+ administrative devices
  • Support ongoing PC and laptop refresh initiatives to reduce device age and meet modernization targets
  • Forecast inventory needs and coordinate refresh timing to ensure device availability aligns with business goals
  • Work closely with vendors, procurement teams, and service providers to ensure hardware orders flow correctly and resolve ordering, fulfillment, or PO‑related issues
  • Maintain and validate asset and inventory records within ServiceNow Hardware Asset Management (HAM)
  • Pull, reconcile, and analyze data from systems such as ServiceNow, SCCM, JAMF, and Microsoft Intune
  • Perform data analysis and reporting using Excel (pivot tables, lookups, analysis)
  • Power BI dashboard experience is a plus but not required
  • Build reports that clearly tell a story with numbers and support operational and lifecycle decision‑making
  • Communicate regularly with internal IT teams, business stakeholders, vendors, and – over time – end users regarding device lifecycle status, ordering, and logistics
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Hardware Lifecycle & Inventory Coordination Analyst

We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support ...
Location
Location
United States , Wayzata
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–6 years of professional experience in IT asset management, hardware lifecycle coordination, inventory management, or IT operations
  • Solid IT fundamentals, including understanding of PC/Laptop components (CPU, GPU, RAM, storage) and Enterprise device configurations and standards
  • Hands‑on experience analyzing inventory or operational data using Excel, including pivot tables
  • Experience working with hardware lifecycle coordination, refresh programs, or IT asset data
  • Strong attention to detail with the ability to dig into numbers, ask questions, and identify issues
  • Ability to communicate clearly with technical and non‑technical stakeholders via email, meetings, and phone
Job Responsibility
Job Responsibility
  • Coordinate and manage hardware inventory levels and refresh lifecycle for over 80,000 administrative devices in North America
  • Support enterprise‑wide PC and laptop refresh initiatives, ensuring devices are deployed on schedule to reduce device age
  • Work closely with vendors, procurement, and service providers to ensure orders are flowing correctly and resolve ordering or fulfillment issues
  • Maintain and validate asset and inventory data in ServiceNow Hardware Asset Management (HAM)
  • Pull and analyze inventory and lifecycle data from tools such as ServiceNow, SCCM, JAMF, and Microsoft Intune
  • Perform data analysis and reporting using Excel (pivot tables, lookups, analysis)
  • Power BI dashboard experience is a plus
  • Build reports and provide insights that tell a clear story with numbers and support operational decision‑making
  • Communicate regularly with internal teams and, over time, end users regarding device lifecycle, ordering, and logistics
  • Work independently after receiving general direction, while proactively identifying issues and opportunities for process improvement
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Desktop Analyst II

Robert Half is the world’s first and largest specialized talent solutions firm t...
Location
Location
United States , Jersey City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Email Correspondence
  • Familiarity with the software 'About Time'
  • Ability to provide clear, concise answers to client queries
  • Knowledge of various Methods used in IT support
  • Experience in conducting system Upgrades
  • Proven track record in providing excellent Customer Support
  • Skilled in Submission of technical reports and documentation
  • Expertise in Desktop Hardware maintenance and repair
  • Ability to provide Onsite support when necessary
  • Knowledge of Laptop Hardware and its troubleshooting
Job Responsibility
Job Responsibility
  • Provide IT support through various channels such as phone, email, and in-person requests
  • Troubleshoot and resolve hardware and software issues in a timely and courteous manner
  • Manage and track all problem and resolution activity within the tracking system
  • Install and configure basic PC software applications like Microsoft Office, Citrix, etc.
  • Stage and configure new and existing desktops, laptops, and peripheral equipment
  • Act as primary and secondary support for computer upgrades and installations
  • Assist in managing hardware and software assets
  • Participate in the hardware warranty repair process
  • Contribute to the continuous development of problem-solving techniques and more efficient support methods
  • Display proficiency in both PC and MAC systems
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Business Analyst

This role contributes to the overall daily operations within Technology Services...
Location
Location
United States , Evansville
Salary
Salary:
36.00 - 40.00 USD / Hour
aquent.com Logo
Aquent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business management, economics, finance, accounting or relevant field required (OR equivalent work experience)
  • 2-4 years experience required in operational services, and/or asset management life cycle of hardware and software supporting end user support processes
  • including some financial understanding of budgeting and purchasing processes
  • Basic understanding of SAP components
  • Capacity to acquire and execute forecasting and budgeting alignments
  • Knowledge in procurement protocols to submit purchase orders and process invoices accurately
  • Ability to audit data for compliancy and accuracy of records
  • Has basic knowledge of mobile devices and the offered services
  • Possesses basic understanding of enterprise network infrastructure
  • Basic knowledge of computer technology
Job Responsibility
Job Responsibility
  • Contributes to the overall daily operations within Technology Services End User Operations to provide the necessary tools to the end users of our entire corporation
  • Handles assigned activities within specified periods of time, including the generation of data to report out pertinent measurements for trend analysis, growth metrics and/or process enhancement opportunities
  • Manages the end to end life cycle management for end users to supply the necessary assets and services to sustain resilience and productivity
  • This may include purchase orders, processing of invoices, data gathering, dashboard reporting, sourcing collaboration, and financial acumen for budgetary and procurement protocols
  • Manages hardware assets (computers, monitors, printers, mobile devices) and software services (data plans, software, email, and other corporate standard applications)
  • Engages in verbal interactions with end users and team members to maintain open communication, and knowledge sharing for successful end-results and customer satisfaction
What we offer
What we offer
  • Great Benefits Available
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
  • Fulltime
Read More
Arrow Right

Hardware Management Support Analyst

We are looking for a detail-oriented Hardware Management Support Analyst to supp...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience supporting enterprise-issued hardware, including laptops, monitors, docking stations, and peripheral devices in a corporate setting
  • Strong customer service skills with the ability to communicate clearly and professionally in both written and verbal interactions
  • Proven ability to manage multiple requests at once while maintaining accuracy, organization, and compliance with established processes
  • Working knowledge of hardware provisioning, configuration, deployment, and recovery practices
  • Familiarity with asset management tools and standard hardware lifecycle activities such as procurement, support, refresh, and retirement
  • Basic troubleshooting capability for common hardware issues, with sound judgment on when to escalate for further support
  • Understanding of device security expectations, policy adherence, and data protection requirements within a business environment
Job Responsibility
Job Responsibility
  • Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement
  • Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines
  • Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity
  • Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately
  • Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable
  • Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes
  • Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Hardware Management Support Analyst

We are looking for a detail-oriented Hardware Management Support Analyst to supp...
Location
Location
United States , Golden Valley
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience supporting enterprise-issued hardware, including laptops, monitors, docking stations, and peripheral devices in a corporate setting
  • Strong customer service skills with the ability to communicate clearly and professionally in both written and verbal interactions
  • Proven ability to manage multiple requests at once while maintaining accuracy, organization, and compliance with established processes
  • Working knowledge of hardware provisioning, configuration, deployment, and recovery practices
  • Familiarity with asset management tools and standard hardware lifecycle activities such as procurement, support, refresh, and retirement
  • Basic troubleshooting capability for common hardware issues, with sound judgment on when to escalate for further support
  • Understanding of device security expectations, policy adherence, and data protection requirements within a business environment
Job Responsibility
Job Responsibility
  • Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement
  • Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines
  • Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity
  • Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately
  • Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable
  • Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes
  • Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right