IT Hardware Asset Management Analyst Job at Randstad (London)

Hardware Asset Management Analyst

We are seeking an experienced Hardware Asset Manager to oversee the enterprise-w...

Location

United States , Omaha

Salary:

Not provided

Apex Systems

Expiration Date

Until further notice

Requirements

5+ years of experience in hardware asset management, with an associate’s or bachelor’s degree, or equivalent experience
Experience with asset management tools such as ServiceNow, SCCM, and Intune
Full PC Life Cycle Management Experience
Familiarity with hardware vendors and their products, including Dell, HP, Cisco, and Apple
Solid understanding of IT Asset Management hardware management policies, procedures, and practices
Experience using asset management tools for hardware reconciliation and manual data reconciliation
Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience
Strong organizational skills to manage multiple engagements simultaneously
Experience with data analysis tools including Excel and Power BI
Familiarity with contract/agreement review and accurate interpretation

Job Responsibility

Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information
Review and analyze hardware contracts and maintenance agreements to establish entitlements
Validate data between all systems of record and the asset management tool
Prepare and distribute pre-defined and ad-hoc reports
identify and recommend hardware for potential replacement or upgrades
Perform asset deployment versus entitlement reconciliations to identify over and under-utilization by product
Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance
Monitor and alert stakeholders to changes in hardware warranty terms and conditions
Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity
Identify and report potential issues with the asset tracking tool and supporting systems

What we offer

medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with a company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program and other discounts
on-demand training program
access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
certification discounts and other perks to associations that include CompTIA and IIBA
dedicated customer service team

Hardware Lifecycle & Inventory Coordination Analyst

We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support ...

Location

United States , Wayzata

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

4–6 years of professional experience in hardware lifecycle coordination, IT asset management, inventory management, supply chain support, or IT operations (not seeking super‑senior level)
Hands‑on experience using ServiceNow, specifically Hardware Asset Management (HAM)
Strong understanding of basic PC and laptop hardware components (CPU, RAM, processors, storage, etc.)
configuration expertise not required
Experience supporting PC or hardware refresh programs and lifecycle coordination in an enterprise environment
Strong analytical skills with a demonstrated ability to work with numbers, ask the right questions, and identify data issues
Advanced attention to detail with the ability to ensure data accuracy across multiple systems
Proficiency with Excel, including pivot tables and data analysis
Ability to clearly communicate with both technical and non‑technical stakeholders via email, meetings, and phone
Ability to take direction, execute independently, and think through how hardware lifecycle decisions impact different user populations (e.g., plant workers vs. administrative users)

Job Responsibility

Coordinate and manage enterprise hardware inventory and lifecycle refresh activities for 80,000+ administrative devices
Support ongoing PC and laptop refresh initiatives to reduce device age and meet modernization targets
Forecast inventory needs and coordinate refresh timing to ensure device availability aligns with business goals
Work closely with vendors, procurement teams, and service providers to ensure hardware orders flow correctly and resolve ordering, fulfillment, or PO‑related issues
Maintain and validate asset and inventory records within ServiceNow Hardware Asset Management (HAM)
Pull, reconcile, and analyze data from systems such as ServiceNow, SCCM, JAMF, and Microsoft Intune
Perform data analysis and reporting using Excel (pivot tables, lookups, analysis)
Power BI dashboard experience is a plus but not required
Build reports that clearly tell a story with numbers and support operational and lifecycle decision‑making
Communicate regularly with internal IT teams, business stakeholders, vendors, and – over time – end users regarding device lifecycle status, ordering, and logistics

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Hardware Lifecycle & Inventory Coordination Analyst

We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support ...

Location

United States , Wayzata

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

4–6 years of professional experience in IT asset management, hardware lifecycle coordination, inventory management, or IT operations
Solid IT fundamentals, including understanding of PC/Laptop components (CPU, GPU, RAM, storage) and Enterprise device configurations and standards
Hands‑on experience analyzing inventory or operational data using Excel, including pivot tables
Experience working with hardware lifecycle coordination, refresh programs, or IT asset data
Strong attention to detail with the ability to dig into numbers, ask questions, and identify issues
Ability to communicate clearly with technical and non‑technical stakeholders via email, meetings, and phone

Job Responsibility

Coordinate and manage hardware inventory levels and refresh lifecycle for over 80,000 administrative devices in North America
Support enterprise‑wide PC and laptop refresh initiatives, ensuring devices are deployed on schedule to reduce device age
Work closely with vendors, procurement, and service providers to ensure orders are flowing correctly and resolve ordering or fulfillment issues
Maintain and validate asset and inventory data in ServiceNow Hardware Asset Management (HAM)
Pull and analyze inventory and lifecycle data from tools such as ServiceNow, SCCM, JAMF, and Microsoft Intune
Perform data analysis and reporting using Excel (pivot tables, lookups, analysis)
Power BI dashboard experience is a plus
Build reports and provide insights that tell a clear story with numbers and support operational decision‑making
Communicate regularly with internal teams and, over time, end users regarding device lifecycle, ordering, and logistics
Work independently after receiving general direction, while proactively identifying issues and opportunities for process improvement

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

IT Asset Management Analyst

This role is responsible for managing and optimizing IT assets across their full...

Location

United States , Bayport

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology, business, or a related discipline, or equivalent practical experience
At least 5 years of experience in IT asset management, IT operations, technical support, or a closely related function
Working knowledge of asset lifecycle management principles for hardware and software environments
Experience using asset management, service management, or ticketing platforms such as ServiceNow
Strong analytical skills with a high level of accuracy in data maintenance, validation, and reconciliation
Familiarity with software licensing concepts and compliance support activities
Ability to work effectively with cross-functional teams and manage multiple priorities in a structured environment

Job Responsibility

Manage IT assets across the full lifecycle including procurement, deployment, tracking, and retirement
Maintain accurate asset records across systems such as ITAM tools and CMDB, ensuring timely updates
Perform regular data audits, reconciliations, and inventory checks to ensure consistency and accuracy
Identify and resolve asset data discrepancies proactively across multiple systems
Track software licenses, usage, and entitlements to support compliance and optimize spend
Assist with audit readiness activities and ensure alignment with licensing requirements
Monitor warranties, maintenance agreements, and renewal timelines, partnering with vendors as needed
Support procurement processes by providing asset data for purchasing and contract alignment
Generate reporting on asset inventory, utilization, and cost trends to support budgeting and forecasting
Build and maintain dashboards to improve visibility for IT and business stakeholders

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Business Analyst

This role contributes to the overall daily operations within Technology Services...

Location

United States , Evansville

Salary:

36.00 - 40.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business management, economics, finance, accounting or relevant field required (OR equivalent work experience)
2-4 years experience required in operational services, and/or asset management life cycle of hardware and software supporting end user support processes
including some financial understanding of budgeting and purchasing processes
Basic understanding of SAP components
Capacity to acquire and execute forecasting and budgeting alignments
Knowledge in procurement protocols to submit purchase orders and process invoices accurately
Ability to audit data for compliancy and accuracy of records
Has basic knowledge of mobile devices and the offered services
Possesses basic understanding of enterprise network infrastructure
Basic knowledge of computer technology

Job Responsibility

Contributes to the overall daily operations within Technology Services End User Operations to provide the necessary tools to the end users of our entire corporation
Handles assigned activities within specified periods of time, including the generation of data to report out pertinent measurements for trend analysis, growth metrics and/or process enhancement opportunities
Manages the end to end life cycle management for end users to supply the necessary assets and services to sustain resilience and productivity
This may include purchase orders, processing of invoices, data gathering, dashboard reporting, sourcing collaboration, and financial acumen for budgetary and procurement protocols
Manages hardware assets (computers, monitors, printers, mobile devices) and software services (data plans, software, email, and other corporate standard applications)
Engages in verbal interactions with end users and team members to maintain open communication, and knowledge sharing for successful end-results and customer satisfaction

What we offer

Great Benefits Available
subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Fulltime

Hardware Management Support Analyst

We are looking for a detail-oriented Hardware Management Support Analyst to supp...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting enterprise-issued hardware, including laptops, monitors, docking stations, and peripheral devices in a corporate setting
Strong customer service skills with the ability to communicate clearly and professionally in both written and verbal interactions
Proven ability to manage multiple requests at once while maintaining accuracy, organization, and compliance with established processes
Working knowledge of hardware provisioning, configuration, deployment, and recovery practices
Familiarity with asset management tools and standard hardware lifecycle activities such as procurement, support, refresh, and retirement
Basic troubleshooting capability for common hardware issues, with sound judgment on when to escalate for further support
Understanding of device security expectations, policy adherence, and data protection requirements within a business environment

Job Responsibility

Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement
Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines
Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity
Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately
Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable
Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes
Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Hardware Management Support Analyst

We are looking for a detail-oriented Hardware Management Support Analyst to supp...

Location

United States , Golden Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting enterprise-issued hardware, including laptops, monitors, docking stations, and peripheral devices in a corporate setting
Strong customer service skills with the ability to communicate clearly and professionally in both written and verbal interactions
Proven ability to manage multiple requests at once while maintaining accuracy, organization, and compliance with established processes
Working knowledge of hardware provisioning, configuration, deployment, and recovery practices
Familiarity with asset management tools and standard hardware lifecycle activities such as procurement, support, refresh, and retirement
Basic troubleshooting capability for common hardware issues, with sound judgment on when to escalate for further support
Understanding of device security expectations, policy adherence, and data protection requirements within a business environment

Job Responsibility

Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement
Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines
Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity
Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately
Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable
Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes
Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Field Tech Analyst

Provide support to the organisations diverse end-user base by responding to inbo...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3-5 year of experience Desktop Support for Software and hardware troubleshooting, Windows OS & MAC OS in Desktop/Deskside Support environment
Minimum 2 year of experience in Microsoft Intune
IOS, JAMF Apple Device management & Tangoe
Minimum 2 years Team Lead experience
Good understanding of ITIL Framework is a must
Experience in using ITSM Tools like Service Now, Remedy etc.

Job Responsibility

Provide support to the organisations diverse end-user base by responding to inbound and outbound service requests, incidents and finding the root cause of the issue while collaborating with the respective teams to resolve the issue
Lead the Hyderabad Team effectively and collaborate with rest of Japac techs in resolving issues
Imaging and managing laptops with Intune imaging and Airwatch portal management
Manage Hardware lifecycle effectively
1st Level Point of Contact for escalation
Managing tickets on Service now I TIL tool according to the priorities and adhering to SLA
Managing mobile device assets, and JAMF portal
Maintain and Support end users in installing software applications, ensuring they met project requirements and quality standards
Collaborate with cross-functional teams
Assisting network management team and providing onsite smart hands for network upgrades. This involves testing only and smarthands Troubleshooting

Fulltime

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IT Hardware Asset Management Analyst

Job Description

Job Responsibility

Requirements

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