IT Group Manager, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The IT Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals for stabilization program. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function between different processes as change, incident and problem management. Accountable for risk, service improvements of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Responsible for delivery of end results, budget management, resource planning and full team management responsibilities.

Job Responsibility:

Ensures managed areas are defining and implementing systems that are aligned with business strategy and goals
Resolves complex and varied issues with substantial potential impact
Applies in depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area
Demonstrates an in depth understanding of how own sub function integrates within the overall technology function to achieve objectives
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations
Impacts the technology sub function through responsibility for delivery of end results and shared responsibility for budget management
accountable for resource planning
Persuades and influences others through communication and diplomacy skills
may negotiate with external parties
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations

Requirements:

10+ years of experience in multiple technology disciplines with commensurate experience in people management
Budget management, Risk & Control management, influencing skills
Bachelor’s/University degree, Master’s degree preferred

What we offer:

Equal opportunity employer policies
Performance evaluation
Compensation
Global benefits designed to support well-being, growth and work-life balance

Additional Information:

Job Posted:
October 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Group Manager