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3dB Labs is seeking a skilled IT Generalist to join our corporate team supporting our growing mission. The ideal candidate is a self-starter with great interpersonal skills with the technical knowledge to go with it. Our work environment is dynamic and fast-paced with a focus on quick-reaction responses to our customers' needs. Our products are technically compelling, operationally relevant, and deployed around the globe.
Job Responsibility:
End User Support: Maintain/upgrade computers, peripherals, networking equipment, etc.
Onboard new employees’ computers and handheld devices
Familiarize new employees with systems: Email (Exchange), OneDrive, InTune, JIRA, web-based timecard system, Ninja1, ticketing system, GITLAB, Mattermost, WiFi, and VPN
Respond to tickets
Networking Support: Configure devices for appropriate networking permissions
General troubleshooting/maintenance
Infrastructure Support: VMware ESXi: assist in creating, configuring, restoring, and migrating VMs
Create and implement backup and disaster recovery strategies
Run cable as needed
Requirements:
US Citizen, ability to obtain a US Government Top Secret Clearance
5-10 years IT experience
Bachelors or Associates degree in IT, Computer Systems, or similar
Experience in a Linux and Windows based environment
Nice to have:
Current or past US security clearance is a major plus
Familiarity with Cisco CLI a plus
What we offer:
100% coverage of employee and dependent medical, vision, and dental