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It Generalist / Systems & Network Engineer

United States, Beverly Hills · Job Posted June 17, 2026
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Job Description

A growing boutique IT consulting firm is seeking a highly skilled IT Generalist to provide white-glove technology support for a high-profile client in the Beverly Hills area. This role is ideal for a well-rounded technical professional who thrives in fast-paced environments, enjoys direct client interaction, and can confidently manage systems, networks, and end-user support. This position is fully onsite and requires a consultative, customer-focused mindset. The ideal candidate is equally comfortable troubleshooting executive-level workstation issues, managing cloud platforms, and designing network solutions. Candidates with experience in Managed Service Provider (MSP) environments or those who have served as the primary IT resource for an organization are highly encouraged to apply.

Job Responsibility

  • Resolve advanced desktop and end-user support issues across Windows and macOS environments
  • Manage user accounts and permissions across cloud services and business applications
  • Architect, deploy, and troubleshoot network infrastructure, including routers, switches, wireless systems, and firewalls
  • Build and maintain strong relationships with client stakeholders
  • Coordinate with third-party vendors and oversee technical implementations
  • Create and maintain clear technical documentation
  • Support identity and access management initiatives
  • Assist with endpoint management and device deployment strategies

Requirements

  • 5+ years of IT experience in a Systems Administrator, Network Administrator, Systems Engineer, Tier III Support, or similar role
  • Experience in an MSP environment or demonstrated success supporting multiple technologies and stakeholders in a fast-paced setting
  • Strong troubleshooting skills across both Windows and macOS platforms
  • Hands-on experience with Microsoft 365 administration
  • Experience with Microsoft Entra ID (Azure AD) and identity management
  • Experience with MDM platforms such as Microsoft Intune and/or Jamf
  • Strong networking knowledge, including router, switch, firewall configuration, and network troubleshooting
  • Ability to design, configure, and support network infrastructure from ISP handoff through end-user connectivity
  • Experience supporting collaboration platforms such as Slack, Zoom, Dropbox, and Google Workspace
  • Excellent written and verbal communication skills
  • Strong customer service orientation with a consultative, white-glove support mindset

Nice to have

  • Experience with Fortinet/FortiGate networking and security products
  • Knowledge of SAML and Single Sign-On (SSO) implementations
  • Experience deploying and managing Windows and macOS endpoint management solutions
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Industry certifications such as CompTIA, Microsoft, Cisco, or equivalent

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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